SpryPoint

Quality Assurance Engineering Manager

Remote - Canada

Sponsorship not specifiedDetected 11 days ago

GitCI/CDGitHub ActionsJenkinsDevOpsLLMsCustomer SupportSeleniumCypressPlaywrightTest AutomationLeadershipMentoring

About the role

The Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆 SpryPoint is modernizing how utilities serve their communities.
Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations.
This is a rare opportunity to shape a quality practice from scratch: you'll choose the tooling, set the standards, hire the team, and define how AI fits into how we test.

Define and own the quality engineering strategy and roadmap across our products.
Stay hands-on: personally write automated tests, build framework components, and review code alongside the team (roughly half your time).
Select the test automation tooling and framework, and set the standards squads build on.
Integrate automated testing into our CI/CD pipelines and partner with DevOps on stable, repeatable deployments.
Drive a risk-based approach to testing so effort goes where it protects clients most.
Push tests down the stack (API before UI), drive down the flaky-test rate, and enable squads so the practice doesn't depend on any one person.
Own quality metrics and a dashboard that leadership trusts, providing objective signals for go/no-go release decisions.
This is a great chance to meet with the Director of Software Engineering and dive deep into your career goals, work experience, and how we can support your growth.
💻 Complete Setup - MacBook + $800 to create your ideal home workspace

7+ years in software quality or engineering, including 3+ years leading and growing engineers.
Experience defining quality metrics and using them to influence release decisions.
Experience evaluating or adopting AI-assisted QA tooling or a credible plan for doing so.
Familiarity with testing AI or LLM features (evaluation harnesses, golden datasets, guardrails, bias and accuracy checks), or the ability to get there quickly.
While not required, this helps us confirm your professional background and accelerates our review process.
A track record of building or significantly maturing a test automation practice.
Current, hands-on coding ability: you can build framework components and write automated tests yourself, and you want to keep doing so in this role.
Strong technical judgement on automation frameworks, CI/CD, and test architecture, backed by recent hands-on experience.
Fluency with modern automation tooling (Playwright, Cypress, Selenium) and CI/CD (GitHub Actions, Jenkins, GitLab CI).
Clear communicator who can translate quality risk into terms leadership and product can act on.
Hands-on understanding of how AI is changing testing, with sound judgement on where it helps and where it doesn't. Experience evaluating or adopting AI-assisted QA tooling or a credible plan for doing so.

Familiarity with Claude and Claude Code.
Background as an SDET or automation engineer earlier in your career.
Experience introducing quality practices into an organisation that did not have them before.
Our Hiring Process:
👋 Stage 1: Recruiter Interview (45 minutes)
We'll dive into your professional background and experience, share more about SpryPoint and the role, and answer any burning questions you might have.
👋 Stage 2: Hiring Manager Interview (45 minutes)
We encourage you to ask questions to learn more about the opportunity.

🧳 Team Connection - Annual company events and team offsites that bring us together

💰 Competitive Total Rewards - Comprehensive compensation package that grows with you
🏥 Total Wellness - Health, dental, vision, and life insurance from day one
🏝️ Recharge Time - Generous PTO and unlimited sick days
🧠 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program
🚀 Work your way - Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta

utility leaders should expect more from their technology providers.
With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process.
Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.
Join our award-winning team in transforming an essential industry that powers communities across the Americas.
We are standing up a dedicated QA automation function, and we're looking for a QA Engineering Manager to build and lead it from the ground up.
What sets us apart?
Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.

This listing is sourced directly from SpryPoint's careers page and normalized into a canonical job model.