Parloa
Partner Sales Manager - East
New York Office
Sponsorship not specified$25k-$40kDetected 6 days ago
Agentic AIComplianceStakeholder ManagementSalesSAPRecruitingCustomer SupportCommunication
About the role
- Parloa is transforming customer experience through AI-powered agents.
- This is a highly cross-functional role at the intersection of partnerships, sales, and delivery
- This is a highly cross-functional role at the intersection of partnerships, sales, and delivery; requiring strong execution, structured thinking, and the ability to navigate complex stakeholder environments.
Responsibilities
- Own and grow relationships with a focused portfolio of CX Integrators and Regional Systems Integrators, driving partner performance and accountability
- Develop and execute joint business plans, including go-to-market strategy, pipeline targets, enablement, and delivery readiness
- Drive pipeline creation through account mapping, joint prospecting, and opportunity planning with partners and internal Sales teams
- Lead partner-sourced and partner-influenced deals end-to-end, proactively identifying and resolving risks, gaps, and blockers
- Orchestrate deal execution across Sales, Solution Engineering, and Professional Services to maintain momentum and alignment throughout the sales cycle
- Maintain strong pipeline discipline and visibility across partner-driven opportunities, ensuring accuracy and rigor
- Enable partners to build and scale offerings around Parloa, including how they position, sell, and deliver the platform
- Act as a central point of accountability across partners and internal teams, driving clear communication, alignment, and execution
- Provide structured feedback on partner performance, market dynamics, and GTM execution to inform partnerships strategy
- Strong pipeline generated and influenced through SI partners
Requirements
- 5+ years of experience in partnerships, alliances, or enterprise sales within SaaS, CCaaS, or cloud ecosystems
- Experience working with CX Integrators, consulting firms, or systems integrators in a co-sell motion
- Strong communication and stakeholder management skills with the ability to navigate complex environments
- We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action.
Nice to have
- Familiarity with Microsoft and or SAP ecosystems is a strong plus
Compensation
- $140,000 - $175,000 USD
Benefits
- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Company info
- making every conversation seamless, intelligent, and genuinely helpful.
- If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.
- At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks.
- We operate in a category that's evolving fast, where the bar is high, and the problems are complex.
- We hire people who think in solutions, communicate with clarity, and follow through.
- People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
- Our enterprise customers are rethinking how service is delivered across contact centers, digital channels, and global operations - and services partners play a critical role in how these transformations are executed and scaled.
- Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.