Selene Diligence
Business Systems Analyst
Dallas, TX
Sponsorship not specifiedDetected 30 days ago
SQLProduct ManagementProject ManagementExcelCustomer SupportCommunicationMentoringAdaptabilityMicrosoft Office
About the role
- Essential Duties and Responsibilities: include the following.
- Reviews the results of the analyses with the Technical Product Manager
- Assists the Technical Project Manager in identifying opportunities for improving business processes through information systems and/or non-system driver changes
Responsibilities
- Conducts change impact analysis to assess the potential implications of changes and documents c ustomer business functions and processes.
- Assists in the preparation of proposals to develop new systems and/or operational changes
- Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
- Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and others in the analysis, design, configuration, testing and maintenance of
- Develops training curriculum and conducts formal training sessions covering assigned systems module.
- Consults with Technical Product Manager and business personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
Requirements
- Ability to multi-task and consistently meet multiple deadlines.
- Ability to work in a team environment.
- Ability to use good judgment.
- To perform this job successfully, an individual must be able to perform each essential duty
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- The qualified candidate must have:
- Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
- satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
- functions. The qualified candidate must have:
- Excellent attention to detail.
- Strong verbal and written communication skills.
- Strong customer-service orientation.
- Competencies: To perform the job successfully, an individual should demonstrate the following:
- Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change delays, or unexpected events.
- Business Ethics - Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values.
- Communications - Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form.
Nice to have
- Up to 5 years' related experience and/or training required with residential loan servicing experience and product management experience preferably in the areas of default loan servicing is preferred.
- Requires basic understanding of systems development lifecycle methodologies, XML, and modern technical architecture.
Skills
- Working knowledge of and experience with Microsoft Office (Word, Excel, Visio and Outlook).
- Previous experience with Sagent Loanserv and/or Black Knight MSP, IM, and PM strongly preferred.
- Paid Time Off (PTO)
- Medical, Dental &Vision
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Paid Holidays
- Company paid Life Insurance
- Matching 401(k) Plan
- The job requirements listed above are representative of the knowledge, skills, and/or abilities required.
- This job description is not an inclusive list of all duties and responsibilities of this position.
Benefits
- Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
- Assists in the cost-benefit analysis of a recommended solution(s); plays a lead role in the execution of the selected solution(s), including monitoring of key milestones for delivery and end -user training.
Company info
- Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company.
- We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT.
- Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences.
- A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees.
- If you want to make a difference, then Selene is the place for you!
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