Codes Health
Strategy & Ops (Providers)
New York, NY, US · Full-time
Sponsorship not specified$110k-$170kDetected 12 days ago
Customer Success
About the role
- We want someone who values that as much as we do.
Responsibilities
- Create new-hire orientation and continuous training programs for records roles
- Restructure internal organizations to optimize efficiency and reward top performers
- Design the internal processes and SOPs used daily by the Records Team
- Build operational improvements (Dashboards, Zapiers, Retool, etc.) to streamline tracking and visibility
- Work with engineering to build new internal products to streamline record retrieval operations
- As a member of the Strategy & Ops team, you will own the day-to-day execution and management of our Records Retrieval Team.
- You will help shape the team from the ground-up: hiring and training, process design, performance tracking.
- How we work, how we treat each other, and how we build.
- Legacy record retrieval is notoriously slow and unreliable; our system uses AI to deliver decision-ready records much faster and more accurately.
- you should be able to build quick automations, tooling and dashboards, or eager to learn how to.
Requirements
- A top-tier operator with 3+ years of experience in startups or high-growth industries.
- You'll join a team that combines deep operational expertise with modern technology to rebuild a broken process.
Compensation
- Competitive base salary
Benefits
- About Codes Health
- At Codes Health, we are building the modern platform for medical record retrieval.
- We support everything from Personal Injury Law to Specialty Healthcare.
- Why join Codes Health
Company info
- hiring and training, process design, performance tracking.
- This hire is someone who can thrive with an extremely high degree of autonomy and ownership, and is someone who thinks as much about what we will need to succeed in a year as much as tomorrow.
- Culture matters to us.
- Operations are core to us as a company.
- Our customers entrust us with their most sensitive and mission-critical records; mistakes in retrieval directly lead to lost settlements and delayed patient care.
- Model internal capacity and margin constraints to meet the demands of new customers and volume
- We are a well-funded, rapidly growing team focused on growing 100x from where are today.
- Our mission is to automate record retrieval, which will only be achieved through innovative engineering and relentless execution.
Apply directly at Codes Health →Create a free account for alerts like thisView Codes Health immigration profile
This listing is sourced directly from Codes Health's careers page and normalized into a canonical job model.