Blink Health

Blink Health

Supervisor, Pharmacy Fulfillment Operations

Chesterfield, MO

Sponsorship not specifiedDetected 1 day ago
Outbound SalesExcelSupply ChainOnboardingPharmacy PracticeLeadershipCommunicationCollaborationProblem SolvingMentoringOrganizational Skills

About the role

  • Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
  • BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.
  • With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

Responsibilities

  • Support and manage a team of Pharmacy Technicians, helping to ensure quality patient and client care under the direction of senior leadership.
  • Oversees all dock operations, enforcing safety protocols, coordinating inbound and outbound freight flow, and ensuring compliance with company standards to maintain a secure and efficient loading environment.
  • Monitor workflow queues throughout the day to ensure tasks are completed accurately and on time. Help maintain adherence to service level agreements (SLAs) and communicate performance barriers promptly.
  • Support the implementation of process changes by reinforcing new procedures with the team and flagging adoption challenges.
  • Handle escalated patient concerns with professionalism and empathy, seeking guidance from senior leads on complex resolutions.
  • Our business model not only helps people, but drives economics that allow us to build a generational company.

Requirements

  • Experience supporting high-volume workflows and a demonstrated ability to stay organized under pressure.
  • ability to recognize patterns and surface issues proactively..

Nice to have

  • prior supervisory experience a plus.
  • equivalent work experience considered (minimum high school diploma or GED required).

Skills

  • Organizational
  • Data & Technology Fluency: Comfortable using basic data tools and workflow platforms to track tasks and monitor performance.
  • Analytical Thinking: Attention to detail and a problem-solving mindset; ability to recognize patterns and surface issues proactively..
  • Regulatory Awareness: General awareness of compliance in healthcare or pharmacy settings is a plus.
  • Technical Proficiency: Comfortable with standard office software and willing to learn in queue management and workflow platforms.
  • Location/Hours:
  • Fully onsite role, 400 S Woods Mill Rd, Chesterfield, MO; Monday - Friday 7am-7pm (rotating Saturdays, 8am-4pm)
  • Requirement for evening availability
  • Why Join Us:

Benefits

  • At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances.
  • We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.
  • We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
  • Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.

Company info

  • We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
  • We are looking for a motivated, positive and detail-oriented Lead who will assist with onboarding, coaching, and supporting technicians while upholding company policies, performance metrics, and regulatory requirements.
  • It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.

Equal opportunity

  • We are an equal opportunity employer and value diversity of all kinds.
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This listing is sourced directly from Blink Health's careers page and normalized into a canonical job model.