Productboard

Productboard

Senior Sales Engineer

San Francisco, USA · Senior

Sponsorship not specified$133k-$176kDetected 56 days ago
JavaScriptPythonAzureDevOpsRESTSparkProduct ManagementProduct StrategyJiraSalesforceSalesCustomer SuccessZendeskLeadershipCommunicationPublic Speaking

About the role

  • Productboard is looking for an experienced Senior Forward Deployed Engineer (or Senior Sales Engineer) to join our Go-To-Market team.
  • This is the evolution of our Sales Engineer function - reimagined for engineers who want to do more than demo software.
  • As an FDE, you're embedded in the field, working alongside prospects and customers to solve real problems, then bringing those learnings back to shape the product itself.

Responsibilities

  • Pre-Sales & Technical Validation (Primary Focus) Partner with Account Executives to drive complex, multi-stakeholder deal cycles - leading deep technical discovery, uncovering pain points, and aligning Productboard's core platform and Spark's AI-first capabilities to customer business objectives.
  • Deliver high-impact presentations, demos, and solution briefings that tell Productboard's differentiated story and connect capabilities directly to the customer's strategic problems - not a feature walkthrough.
  • Co-build the solution with the customer to secure the technical win - designing configurations, validating integrations, and proving value in their environment.
  • Hand off cleanly to AI Success with full context so they can drive org-wide adoption without starting from scratch.
  • Own all technical aspects of the sales cycle: scoping and running PoCs in live environments, wiring up integrations, responding to RFPs, validating API and architecture fit, and identifying expansion opportunities at existing accounts.
  • Develop and deliver thought leadership content with Marketing - talks, live demos, and session formats that showcase the core platform and Spark in real-world contexts.
  • Implementation & Activation Strategic accounts: Co-build the solution with the customer to secure the technical win - designing configurations, validating integrations, and proving value in their environment.
  • Scale accounts: Own activation end-to-end.
  • Build scalable activation assets - guided setup flows, integration templates, and self-serve onboarding resources - that make scale-motion delivery repeatable.

Requirements

  • Your ability to speak the language of product strategy, prioritization, and AI-driven PM workflows is what makes these engagements land.
  • About you 6+ years in a Sales Engineering, Solutions Engineering, or Forward Deployed Engineering role at a B2B SaaS company.
  • Hands-on experience with Productboard Spark or similar AI product agents is a strong plus.

Compensation

  • The expected base pay range for this position in the San Francisco area is $ 133,100 - $176,400.

Benefits

  • Comfort presenting to senior audiences - panels, executive dinners, or conference stages - and representing a company's technical vision publicly.
  • In addition to the base pay, this role is eligible for a 25% Variable Component, competitive equity awards, and benefits.
  • Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions.
  • Hybrid Schedule Mon/Tues/Thurs In Office 🍀 Mental Wellness Program to support your well-being and self-care

Company info

  • The opportunity Productboard is looking for an experienced Senior Forward Deployed Engineer (or Senior Sales Engineer) to join our Go-To-Market team.
  • You'll be the single most technical presence in a sales cycle and the person ultimately responsible for the customer's success - from first discovery call through to a live, value-generating deployment.
  • You'll engage at the executive level, represent us on global stages, and be the person both customers and internal teams rely on when it matters most.
  • A genuine builder's instinct - you don't just demo, you configure, integrate, and prototype live solutions in front of customers.
  • driving discovery, architecting solutions, running proofs-of-concept across both our core platform and Productboard Spark (our AI agent for product managers), and closing the loop between what customers need and what our Product team builds next.
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This listing is sourced directly from Productboard's careers page and normalized into a canonical job model.