Sandvik

Sandvik

Business Support Associate

USA, SC, Westminster · Contract

Sponsorship not specifiedDetected 15 days ago
ExcelLogisticsProcurementHRLeadershipCommunicationCollaborationPublic SpeakingMicrosoft Office

About the role

  • This position serves as a central connector between external customer engagement and internal site coordination, ensuring a seamless, high-quality experience for customers, employees, and leadership.

Responsibilities

  • Partner cross-functionally with Sales, Operations, and related leadership to ensure consistent messaging, preparedness, and follow-through for all customer interactions.
  • Continuously identify and implement improvements to elevate customer experience, responsiveness, and service quality standards.
  • Maintain and track customer visit metrics and feedback to support continuous improvement initiatives.
  • Provide high-level administrative and operational support to site leadership, management teams, and HR with a strong emphasis on discretion and confidentiality.
  • Prepare and analyze reports, presentations, and communications using advanced Microsoft Office skills to support decision-making and site visibility.
  • Manage timekeeping support and temporary workforce coordination, including reporting to staffing agencies.
  • Lead and maintain site-wide communication channels, including digital displays, communication boards, and internal announcements to ensure clarity, consistency, and timeliness.

Requirements

  • Associate's or Bachelor's degree in Business Administration, Communications, or related field (or equivalent experience)
  • 3+ years of experience in administrative, customer-facing, or business support roles
  • Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Experience in manufacturing or industrial environments
  • Experience coordinating events, customer visits, or employee engagement initiatives
  • Familiarity with ISO standards and compliance requirements

Compensation

  • Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k)-retirement savings plan.

Benefits

  • Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k)-retirement savings plan.

Company info

  • Manage travel coordination and logistics for internal leaders, external guests, and customers, ensuring efficiency and alignment with business objectives.
  • In addition, we provide opportunities for professional competence, development and training, as well as opportunities for career advancement.

This listing is sourced directly from Sandvik's careers page and normalized into a canonical job model.