Sandvik
Business Support Associate
USA, SC, Westminster · Contract
Sponsorship not specifiedDetected 15 days ago
ExcelLogisticsProcurementHRLeadershipCommunicationCollaborationPublic SpeakingMicrosoft Office
About the role
- This position serves as a central connector between external customer engagement and internal site coordination, ensuring a seamless, high-quality experience for customers, employees, and leadership.
Responsibilities
- Partner cross-functionally with Sales, Operations, and related leadership to ensure consistent messaging, preparedness, and follow-through for all customer interactions.
- Continuously identify and implement improvements to elevate customer experience, responsiveness, and service quality standards.
- Maintain and track customer visit metrics and feedback to support continuous improvement initiatives.
- Provide high-level administrative and operational support to site leadership, management teams, and HR with a strong emphasis on discretion and confidentiality.
- Prepare and analyze reports, presentations, and communications using advanced Microsoft Office skills to support decision-making and site visibility.
- Manage timekeeping support and temporary workforce coordination, including reporting to staffing agencies.
- Lead and maintain site-wide communication channels, including digital displays, communication boards, and internal announcements to ensure clarity, consistency, and timeliness.
Requirements
- Associate's or Bachelor's degree in Business Administration, Communications, or related field (or equivalent experience)
- 3+ years of experience in administrative, customer-facing, or business support roles
- Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Experience in manufacturing or industrial environments
- Experience coordinating events, customer visits, or employee engagement initiatives
- Familiarity with ISO standards and compliance requirements
Compensation
- Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k)-retirement savings plan.
Benefits
- Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k)-retirement savings plan.
Company info
- Manage travel coordination and logistics for internal leaders, external guests, and customers, ensuring efficiency and alignment with business objectives.
- In addition, we provide opportunities for professional competence, development and training, as well as opportunities for career advancement.
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This listing is sourced directly from Sandvik's careers page and normalized into a canonical job model.