Cdk Global LLC

Cdk Global LLC

Senior Business Process Consultant

Remote, USA, USA · Senior

No sponsorship$84k-$106kDetected 142 days ago
Process ImprovementInventory ManagementLeadershipCommunicationCollaborationMicrosoft Office

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odds of building a lasting career here

50Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 112 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • WRAP Consultant for dealership to assess, optimize, and implement best-practice operational processes using CDK applications and tools focusing on Parts and Service.
  • This role focuses on improving throughput, profitability, technician and advisor productivity, inventory accuracy, pricing discipline, and system utilization to drive measurable improvements in departmental performance.
  • The consultant applies deep Parts & Service operational knowledge, CDK product expertise, and analytical insight to identify workflow gaps, define solutions, and coach dealership personnel through sustainable, data-driven improvements that maximize return on their investment in CDK solutions.

Responsibilities

  • Identify inefficiencies, risks, and opportunities, and develop tailored improvement roadmaps aligned with CDK best practices.
  • Facilitate structured working sessions with managers, advisors, and technicians to implement process and system improvements.
  • Maintain executive-level communication with dealership leadership to report progress, results, and next steps.
  • Support OEM warranty labor rate uplift initiatives by preparing, validating, and aligning dealership operational data, documentation, and system configurations.
  • Partner with internal WRAP, legal, and compliance teams to support warranty submissions and respond to OEM inquiries.

Requirements

  • Minimum 5 to 7 years of experience in dealership Parts and/or Service operations.
  • Strong understanding of:
  • Proven experience in process improvement or operational leadership.
  • Proficiency in CDK Drive, Parts, Service, and reporting tools.
  • Experience supporting OEM warranty labor rate uplift, WRAP-style engagements, or dealership warranty compliance initiatives.
  • Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.
  • The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
  • Service pricing, dispatch, and technician productivity
  • Parts inventory management and reconciliation
  • Warranty and internal repair processes
  • Strong analytical, facilitation, and presentation skills.
  • Ability to manage multiple engagements simultaneously.
  • Willingness to travel up to 10%.
  • Working knowledge of OEM warranty reimbursement programs, warranty labor rate submissions, or related dealership compliance processes.
  • Success Indicators
  • Measurable improvement in dealership KPIs (gross, efficiency, inventory accuracy, throughput).

Nice to have

  • Prior experience with CDK Parts & Service solutions (PDM-Optional, AOMD, OnePay-Optional, ERG, Drive, Parts Scan-Optional, etc.).
  • Experience leading consulting or performance improvement engagements.
  • Familiarity with OEM programs, warranty processes, and retail automotive benchmarks.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills.
  • Proficiency with MS Office products.
  • Ability to work independently in a fast-paced environment.
  • Ability to transition to working remotely with clients.

Compensation

  • $83,500 - $106,000
  • CDK Global is committed to fair and equitable compensation practices.
  • Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.
  • The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

Benefits

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Medical, dental, and vision benefits in addition to:
  • Assess dealership labor operations to ensure compliance with OEM and state regulatory requirements related to warranty reimbursement.

Company info

  • CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries.
  • The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
  • At CDK Global, we are focused on connections that allow us to deliver world-class software, support, and data insights.
  • Our values define who we are and how we show up for each other, our customers, and our communities.
  • Stay Curious, Own It, Be Open, Create Possibilities
  • By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
  • Visit www.cdkglobal.com
  • Our values: Stay Curious, Own It, Be Open, Create Possibilities
  • Position Summary
  • At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities.

Equal opportunity

  • CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued.

Visa & Work Authorization

  • Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.
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This listing is sourced directly from Cdk Global LLC's careers page and normalized into a canonical job model.