Billgosling

Billgosling

Customer Service Representative Agents

Hampton, Virginia

Sponsorship not specifiedDetected 2 days ago
Customer SupportCollaboration

About the role

  • Join a Team That's Passionate About Making Lives Better!
  • This role is responsible for managing inbound customer requests, coordinating service appointments, and ensuring a seamless experience across all customer touchpoints.
  • We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive.

Responsibilities

  • Maintain accurate customer records and update account information in internal systems
  • Accurately document and disposition all interactions in call monitoring software
  • Collaborate with Sales and Service Coordinators to improve scheduling accuracy and response times
  • Support dispatch operations as needed to ensure efficient service delivery
  • Create and process invoices and maintain reporting requirements
  • Maintain reliable attendance and consistent on-time performance
  • Perform additional duties as assigned
  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.

Requirements

  • Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.

Compensation

  • $17.50 per hour

Company info

  • At Bill Gosling Outsourcing, we believe that success starts with an amazing team.
  • We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time.
  • We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services.
  • We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!
  • We are seeking a detail-oriented and customer-focused Customer Service Representatives.
  • Work in a collaborative, supportive environment with peers who are passionate about what they do.
  • Help businesses grow while making a real difference in people's lives!
  • Get to Know Us Better!
  • Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
  • Communicate service status updates to customers in a timely and professional manner
  • Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
  • Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.

This listing is sourced directly from Billgosling's careers page and normalized into a canonical job model.