Billgosling
Customer Service Representative Agents
Hampton, Virginia
Sponsorship not specifiedDetected 2 days ago
Customer SupportCollaboration
About the role
- Join a Team That's Passionate About Making Lives Better!
- This role is responsible for managing inbound customer requests, coordinating service appointments, and ensuring a seamless experience across all customer touchpoints.
- We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive.
Responsibilities
- Maintain accurate customer records and update account information in internal systems
- Accurately document and disposition all interactions in call monitoring software
- Collaborate with Sales and Service Coordinators to improve scheduling accuracy and response times
- Support dispatch operations as needed to ensure efficient service delivery
- Create and process invoices and maintain reporting requirements
- Maintain reliable attendance and consistent on-time performance
- Perform additional duties as assigned
- Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
- State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Requirements
- Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.
Compensation
- $17.50 per hour
Company info
- At Bill Gosling Outsourcing, we believe that success starts with an amazing team.
- We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time.
- We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services.
- We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!
- We are seeking a detail-oriented and customer-focused Customer Service Representatives.
- Work in a collaborative, supportive environment with peers who are passionate about what they do.
- Help businesses grow while making a real difference in people's lives!
- Get to Know Us Better!
- Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
- Communicate service status updates to customers in a timely and professional manner
- Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
- Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
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