Intercom

Intercom

Solutions Engineer - LATAM (Portuguese Speaking)

San Francisco, California

Sponsorship not specified$163k-$215kDetected 1 day ago
A/B TestingSalesCustomer SuccessCustomer SupportIntercomCommunicationProblem SolvingTime Management

About the role

  • Fin is looking for an exceptional Solutions Engineer to join our vibrant Customer Solutions Team.
  • The OTE range for candidates within the San Francisco Bay Area is $163,000 - $215,000.

Responsibilities

  • Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
  • We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.

Requirements

  • Proof of eligibility to work in the United States is required.

Nice to have

  • Conduct impactful, value-based solution reviews and in-depth technical sessions
  • Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
  • Commit to customer success, ensuring lasting value and proactively addressing challenges
  • Minimum of 4 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
  • Portuguese Fluency required, Spanish also preferred
  • Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
  • Ability to solve problems independently while thriving in collaborative team environments
  • Proven time management skills in a dynamic team environment

Skills

  • Actual pay will depend on a variety of factors such as education, skills, experience, location, etc.

Compensation

  • The OTE range for candidates within the San Francisco Bay Area is $163,000 - $215,000.
  • The pay range is subject to change and may be modified in the future.

Benefits

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • We are a well-treated bunch with awesome benefits!
  • All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

This listing is sourced directly from Intercom's careers page and normalized into a canonical job model.