Intercom
Solutions Engineer - LATAM (Portuguese Speaking)
San Francisco, California
Sponsorship not specified$163k-$215kDetected 1 day ago
A/B TestingSalesCustomer SuccessCustomer SupportIntercomCommunicationProblem SolvingTime Management
About the role
- Fin is looking for an exceptional Solutions Engineer to join our vibrant Customer Solutions Team.
- The OTE range for candidates within the San Francisco Bay Area is $163,000 - $215,000.
Responsibilities
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
- We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.
Requirements
- Proof of eligibility to work in the United States is required.
Nice to have
- Conduct impactful, value-based solution reviews and in-depth technical sessions
- Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
- Commit to customer success, ensuring lasting value and proactively addressing challenges
- Minimum of 4 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
- Portuguese Fluency required, Spanish also preferred
- Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
- Ability to solve problems independently while thriving in collaborative team environments
- Proven time management skills in a dynamic team environment
Skills
- Actual pay will depend on a variety of factors such as education, skills, experience, location, etc.
Compensation
- The OTE range for candidates within the San Francisco Bay Area is $163,000 - $215,000.
- The pay range is subject to change and may be modified in the future.
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Flexible paid time off policy
- Paid Parental Leave Program
- We are a well-treated bunch with awesome benefits!
- All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
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This listing is sourced directly from Intercom's careers page and normalized into a canonical job model.