Serene Health

Serene Health

ECM Supervisor

Los Angeles, CA

Sponsorship not specifiedDetected 18 hours ago
Performance ManagementCustomer SupportCommunicationOrganizational SkillsMicrosoft Office

About the role

  • The LCM Supervisor facilitates the efficient operation of the assigned department by performing a variety of clerical and administrative tasks.
  • Oversees the daily workflow of the department.
  • Provide constructive and timely performance evaluations.

Responsibilities

  • Manage meeting preparation, and other administrative support.
  • Performs other duties as assigned.
  • As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation.

Requirements

  • A valid Driver's License, reliable daily vehicle and active CA auto insurance are required.
  • Required Skills/Abilities:

Nice to have

  • High school diploma or GED required.
  • Bachelor's degree preferred.

Skills

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently.
  • Ability to problem-solve and maintain confidential information.

Benefits

  • Empowering Wellness, Transforming Lives
  • Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness.
  • Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
  • We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
  • We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions.
  • Minimum two years working in a professional Health Care environment as a supervisor or manager to include employee reviews, performance management, timekeeping, and coaching.
  • Prior experience in health care, case management, or Q&A preferred.
  • Attend health plan training, webinars, internal meetings, continuing education.
  • Manage communication, with context, between the offices and other districts and health system partnerships.
  • Education and Experience:

Company info

  • A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization.

This listing is sourced directly from Serene Health's careers page and normalized into a canonical job model.