Yale University

Yale University

Assistant Director of Academic Technologies & Media Services

New Haven, Connecticut, 06511 · Director · Contract

Sponsorship not specified$90k-$135kDetected 43 days ago
Customer Support

About the role

  • Working at Yale means contributing to a better tomorrow.
  • Additionally, they will consult on event planning and equipment setup to ensure optimal AV solutions.
  • A curiosity for knowledge and a desire to continually learn are also essential for this role.

Responsibilities

  • This position is dedicated to delivering exceptional AV support services to the Law School community.
  • The Assistant Director will lead a team of AV technicians in the planning, coordination, and support of AV services for classes, conferences, and events.
  • The Assistant Director will also support the Law School community by addressing AV-related questions, resolving technical issues, and providing training, assistance and operation of AV equipment.
  • The ideal candidate will be committed to providing exceptional AV support services to the Law School community, demonstrating flexibility, dependability, and experience in leading a small team.
  • They must thrive in a fast-paced environment and have a strong commitment to excellent customer service, and maintain a composed and supportive presence.
  • Demonstrated ability and drive to deliver exceptional customer service, supported by excellent interpersonal skills.
  • Provide day-to-day supervision and technical guidance to AV technicians, ensuring the consistent delivery of high-quality AV services and support for classes, events, and other Law School activities.
  • Demonstrated ability to manage multiple tasks simultaneously with competence and organization.
  • Responsible for responding to and resolving complex technical problems, providing tier 2 and tier 3 support utilizing a variety of tools and techniques.

Requirements

  • Required Skills and Abilities 1.
  • Understanding of cloud storage platforms and proficiency in software such as Microsoft Office 365, especially PowerPoint, are essential.
  • 3.Experience with the Law School's event management software, 25Live, preferred.

Compensation

  • Job Posting Date 06/09/2026 Job Category Professional Bargaining Unit NON Compensation Grade GS-3 Compensation Grade Profile GS-3h Salary Range $90,000.00 - $135,000.00 Time Type Full time Duration Type Staff Work Model On-site Background C
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This listing is sourced directly from Yale University's careers page and normalized into a canonical job model.