Flow

Flow

Head of Corporate IT

Bay Harbor Islands, FL · Staff+

Sponsorship not specifiedDetected 21 days ago
PythonAWSGCPAzureCloud PlatformsLLMsCybersecurityIncident ResponseJiraVendor ManagementOnboardingVoIPLeadershipCommunicationCollaboration

About the role

  • This is a strategic and hands-on leadership role - a builder and player-coach who has operated in a high-growth environment and knows how to balance security and policy with speed, simplicity, and productivity.
  • Every position at Flow has an onsite or in-office requirement.

Responsibilities

  • Develop and execute Flow's Corporate IT strategy, roadmap, operating model, and budget in support of company growth.
  • Own the SaaS renewal calendar: surface renewals well in advance, flag price increases, and recommend renegotiation or replacement where warranted.
  • Support Finance on audit requests, spend reconciliation, and cost reporting.
  • Lead global employee IT support, balancing responsive issue resolution with proactive service improvement and problem prevention
  • Own the employee technology lifecycle: onboarding, role changes, offboarding, identity and access, equipment deployment, maintenance, refresh, recovery, and secure disposal.
  • Maintain an accurate inventory of corporate devices, applications, licenses, owners, contracts, and renewal dates.
  • Own virtual global communication technology (e.g., town halls), delivering high-quality, resilient solutions that keep team members connected and informed.
  • Own the architecture and governance of identity systems - SSO/SAML configuration, app provisioning, Google Workspace organizational structure and admin policy, RBAC, access tiers, and least-privilege design.

Requirements

  • Direct experience governing enterprise AI tools at an organizational level - access control, usage monitoring, vendor management, and policy enforcement.
  • Strong understanding of corporate security fundamentals: identity and access, endpoint protection, vulnerability remediation, third-party risk, and incident response.
  • Experience managing technology vendors, enterprise agreements, budgets, renewals, and software-license utilization
  • Experience using automation, integrations, self-service, or AI to improve IT operations and employee productivity - with the technical depth to architect and direct the work personally.
  • Ability to translate business needs into clear technology priorities, investments, policies, and execution plans
  • Significant experience leading Corporate IT, IT Operations, Digital Workplace, or Enterprise Technology - including building and scaling IT in a high-growth, distributed, or global organization.
  • Deep knowledge of modern identity and access management - SSO, SAML, RBAC, Google Workspace administration - and endpoint/MDM policy design (Jamf, Addigy, JumpCloud, or equivalent).
  • comfortable with Finance-facing reporting.
  • Demonstrated success improving employee onboarding, support quality, equipment lifecycle management, and technology reliability.
  • strong communication across technical, operational, and executive audiences.
  • A pragmatic, player-coach leadership style that balances security, consistency, employee experience, cost, and business velocity - willing to step into operational details or critical incidents when needed.
  • Strong alignment with Flow's values: Grow, Ship Now, Act Like an Owner, and Relentlessly High Standards.

Nice to have

  • Grow, Ship Now, Act Like an Owner, and Relentlessly High Standards.
  • Preferred Experience
  • Hospitality, multifamily, retail, coworking, or another business with both corporate and distributed property or site technology.
  • Cloud platform experience (GCP, AWS, or Azure) and cloud cost management / FinOps practices.
  • ITSM platform administration (Freshservice, Jira Service Management, or equivalent)
  • UCaaS/VoIP platforms (Zoom Phone, RingCentral, or equivalent).
  • Bilingual English/Spanish.
  • Define and scale the corporate technology foundation for a growing global organization.

Skills

  • vendor relationships, licensing, access control, and secure configuration.
  • Establish org-wide best practices for safe AI adoption; monitor usage for compliance, privacy, and data-protection risk.
  • Automation & Self-Service
  • Team & Cross-Functional Leadership
  • The Head of Corporate IT works closely alongside Flow's Property IT organization.

Compensation

  • Build and maintain the annual Corporate IT budget - tracking spend by category (hardware, software/SaaS, professional services, telecom, cloud) - and flag variances early.

Benefits

  • Comprehensive Benefits Package (Medical / Dental / Vision / Disability / Life)
  • Paid time off and 13 paid holidays
  • 401(k) retirement plan
  • Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
  • Access to HSA-compatible plans
  • Pre-tax commuter benefits
  • Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an

Company info

  • prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world.
  • By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.
  • About the Role Flow is seeking a Head of Corporate IT to lead the technology experience for Flow's global, growing workforce.
  • At Flow, we're reimagining what it means to live, work, and connect.
  • More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces.
  • We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
  • Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world.
  • About the Company At Flow, we're reimagining what it means to live, work, and connect.

Equal opportunity

  • In addition, we provide reasonable accommodation for qualified individuals with disabilities.

Visa & Work Authorization

  • unity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran statu
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This listing is sourced directly from Flow's careers page and normalized into a canonical job model.