MIT RESOURCE
PeopleSoft Training Developer / Instructor
Albany, NY, United States
Sponsorship not specifiedDetected 4178 days ago
SpringCRMPublic Speaking
About the role
- we are looking for an experienced PeopleSoft Training Developer / Instructor who possess a professional attitude, can adapt quickly to change, and can quickly learn requirements, system configurations and business processes to train Retirement staff.
- The Training Developer / Instructor will be required to create and update training presentations, record and edit transaction simulations, and build training data in the training environment, as necessary.
Responsibilities
- Develop training on assigned PeopleSoft module(s), which will include job aids, Online Help transaction simulations, and participant guides.
- Manage the Oracle User Productivity Kit (UPK) recording and editing process, including status reporting.
- Deliver classroom training courses to identified students.
- Document open questions / parking lots items / feedback during and after class, and work with Outreach & Change Management and Business Process Teams.
- Communicate course outcomes / issues and provides feedback to Training Lead during scheduled Status Meetings and/or by email.
- Promptly report any technical problems to Training Leads, Facilities Manager, or call the IT Help Desk directly.
Requirements
- At least 3 years of experience with PeopleSoft, preferably with Customer Relationship Management, Human Capital Management, or Interaction Hub
- At least 2 years of experience using Oracle User Productivity Kit (UPK) to develop training / support materials
- At least 5 years of experience developing technical training for adult learners on tools or systems
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