Finastra

Product Strategy & Operations Lead

Lake Mary, USA · Exec

Sponsorship not specifiedDetected 68 days ago

Product ManagementProduct StrategyResearchLeadershipCommunication

About the role

Acting as a force multiplier for the Payments CPO organization and the Specialist brings structure to ambiguity, accelerates cross‑functional programs, and raises the bar on clarity, consistency, and operational rigor.
This role requires a highly versatile operator who can flex across program management, product operations, research, and communications-bringing structure to ambiguity and consistently driving execution and outcomes.
Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Translate CPO priorities into clear, well‑structured communication assets that drive alignment across the product organization.
Support preparation of executive‑level materials (e.g., leadership reviews, operating updates, strategy readouts) by shaping concise, insight‑driven narratives.
Support definition of future‑state documentation workflows, standards, and governance models through research and concept development.
Research and apply best practices in product documentation, content design, and developer/customer experience.
Perform content audits to improve quality, consistency, and usability across product materials.
Support cross‑functional initiatives by coordinating plans, tracking milestones, gathering updates, and preparing status reports.
Maintain dashboards, templates, KPIs, and governance artifacts that support operational transparency and decision‑making.
Document repeatable processes and ensure materials are organized, current, and easy to find.
Build and maintain playbooks, repositories, templates, and taxonomies that enable teams to work faster and more consistently.
The Product Strategy & Operations Lead is a high‑impact, hands‑on individual contributor who operates at the intersection of product operations, strategy enablement, documentation, and emerging capabilities.

Proven experience in product operations, program management, strategy enablement, or Chief of Staff-style roles, ideally within a product-led or technology environment

Access online learning and accredited courses through our Skills & Career Navigator tool.

Enjoy unlimited vacation, subject to local regulations and business priorities.
Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*
Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.
Specific benefits may vary by location.

At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry.
Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world's top 50 banks, in more than 110 countries.
Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

This listing is sourced directly from Finastra's careers page and normalized into a canonical job model.