Prompt Security

Prompt Security

Executive Assistant & Customer Success Support Associate (B2B SaaS)" (B2B SaaS) Hoboken, NJ

Hoboken,NJ

Sponsorship not specified$80k-$95kDetected 30 days ago
Project ManagementCRMExcelProcess ImprovementCustomer SuccessEHR/EMRCommunicationOrganizational Skills

About the role

  • This is an internal, non-client facing role.
  • The ideal candidate is someone who is extremely organized, is a clear, very strong communicator, loves organizing and tracking projects and is obsessive about taking on any task and any project and seeing it through to completion with absolute accuracy.

Responsibilities

  • Administrative tasks to support Enterprise teams, requesting legal contracts, and contribute to building out new processes
  • Travel to in person sales and support meetings and conferences (~0-2 times per month)
  • (~80-95% of your day) Serve as a Support Associate to the CS Team
  • Provide general operational support to the CS team

Requirements

  • Background and/or degree in physical, occupational, speech therapy industry
  • Proactive, self-motivated and self-directed, with the ability to learn quickly and autonomously
  • Technical software skills/education
  • Project management skills/education

Nice to have

  • At least 1 year of experience in B2B SaaS implementation/onboarding/project manager or other similar field
  • Preferred (Nice-to-have)

Compensation

  • Potential equity compensation for outstanding performance

Benefits

  • Potential equity compensation for outstanding performance
  • Company-paid disability and life insurance benefits
  • Company-paid family and medical leave
  • Medical, dental, and vision insurance benefits
  • FSA/DCA and commuter benefits
  • Complimentary subscription to digital fitness classes and wellness content

Company info

  • Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.
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