Workato
Senior Salesforce Administrator (6-month contract)
Palo Alto, California · Senior · Contract
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About the role
- resolving production issues, managing releases, maintaining platform health, and delivering well-scoped improvements.
Responsibilities
- This person will independently administer, support, enhance, and deploy changes across Salesforce and its connected applications.
- Own day-to-day Salesforce administration, including user access, permissioning, security settings, configuration, data quality, and platform support.
- Build, test, document, and deploy Salesforce configuration changes, including flows, validation rules, custom objects and fields, page layouts, reports, dashboards, and automations.
- Manage Salesforce releases across environments, following sound change-control, testing, and rollback practices.
- Support and protect high-impact revenue processes, including deal approvals, quote-to-cash workflows, CPQ, forecasting/reporting, and connected-system data flows.
- Partner with business stakeholders to clarify operational needs and deliver practical, maintainable solutions.
- Escalate material architecture, security, integration, or cross-system design decisions to the Enterprise Architect for review and guidance.
- Maintain clear documentation of configurations, releases, known issues, and operational processes to ensure continuity throughout the engagement.
Requirements
- 5+ years of hands-on Salesforce administration in a complex production environment.
- Proven experience administering Sales Cloud and supporting revenue-critical processes.
- Strong practical experience with Salesforce configuration, Flow, validation rules, security and permissions, reporting, dashboards, deployments, sandboxes, and change management.
- Experience troubleshooting Salesforce integrations and understanding APIs, data flows, field mappings, and integration failure patterns.
- Demonstrated ability to diagnose and resolve production issues independently while balancing urgency, risk, and business impact.
Nice to have
- Advanced Administrator certification is preferred.
- Certinia and Vivun experience is strongly preferred.
- Salesforce Administrator certification
- Experience supporting Salesforce CPQ and complex connected applications
Skills
- Business Insider named us an "enterprise startup to bet your career on"
- Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
- Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
- Quartz ranked us the #1 best company for remote workers
Benefits
- We are seeking a senior, hands-on Salesforce contractor to provide operational ownership and reliable coverage for our Salesforce environment during an employee's parental leave (6 months).
- Take on limited, well-scoped enhancements when operational coverage is stable, and capacity allows.
- Critical Salesforce and revenue operations continue without disruption during the coverage period.
This listing is sourced directly from Workato's careers page and normalized into a canonical job model.