Tekion

Senior Product Manager -CRM Business Product

Virtual - United States · Senior

Sponsorship not specifiedDetected 7 days ago

Machine LearningLLMsProduct ManagementProduct StrategyCRMCommunicationCollaborationProblem SolvingPublic Speaking

About the role

With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever.
Tekion employs close to 3,000 people across North America, Asia and Europe.

Develop and communicate a clear product roadmap aligned with company objectives and customer needs.
Identify emerging trends in automotive retail, digital transformation, and CRM best practices to shape strategic initiatives. Customer & Partner Advocacy
Serve as the voice of the customer, ensuring dealer and partner feedback drives product priorities.
Build strong relationships with dealers and industry stakeholders to understand pain points, opportunities, and market shifts.
Create and maintain product artifacts including BRDs, and ISDs, and internal and external-facing documentation.
Lead discovery, business case development, and prioritization of new product initiatives.
Collaborate with product management, engineering, product architects, and data teams to deliver innovative and scalable CRM capabilities.
In this role, you will act as the voice of our customers by translating their needs into product requirements that deliver measurable business value.

8+ years of product management experience, with at least 2 years in an enterprise or B2B SaaS context managing integrations, APIs, or platform capabilities.
Proven track record of defining and delivering successful SaaS or CRM product strategies.
Ability to thrive in a fast-paced, evolving environment with multiple priorities.
Excellent written and verbal communication skills, including executive-level presentation and the ability to simplify complex technical concepts for non-technical stakeholders.
Experience writing detailed product requirements, user stories, and acceptance criteria for engineering teams.
Comfort with data - able to define KPIs, interpret usage metrics, and use quantitative and qualitative signals to inform prioritization decisions.

Exposure to AI-powered product features or data platform products.
MBA or equivalent advanced degree.
The opportunity to work with some of the brightest minds from Silicon Valley's most dominant and successful companies
Work on the latest and coolest technologies - everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development
Deep automotive expertise with preferred experience in Automotive CRM.

Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Great benefits including unlimited PTO, parental leave and free snacks and beverages
The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers.
We are seeking a Senior Product Manager, who will define, lead, and execute the vision and roadmap for our Tekion CRM platform.

Define native AI solutions that deliver new value to our customers and redefine the automotive CRM experience.
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper

This listing is sourced directly from Tekion's careers page and normalized into a canonical job model.