St. Charles Health System
Room Service Attendant
Bend, OR · Full-time
Sponsorship not specified$20k-$25kDetected 29 days ago
Customer SupportPatient CareHACCP
About the role
- The Room Service Attendant also stocks assigned food supplies on patient floors.
- This position does not directly supervise any caregivers
Responsibilities
- Delivers trays to patient rooms in a timely manner.
Requirements
- Never (0%): Ability to hear whispered speech level.
Nice to have
- ServSafe Manager Certification
- Previous customer service and/or food service experience
- Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
- Preferred: ServSafe Manager Certification
- Preferred: Previous customer service and/or food service experience
Compensation
- Swing Shift Differential - $2.50/hr
- Night Shift Differential - $5.50/hr
- Weekend Differential - $2.00/hr
- $19.81 - $24.76
- TITLE: Room Service Attendant
- REPORTS TO POSITION: Food Service Supervisor
Benefits
- In the spirit of love and compassion, better health, better care, better value
- Charles Health System's Food Services Department is a high volume service department that provides world class food and beverage services including patient room service, café, deli and catering.
Company info
- OUR VALUES: Accountability, Caring and Teamwork
- DEPARTMENTAL SUMMARY: The St.
- POSITION OVERVIEW: The Room Service Delivery prepares and delivers patient trays and is the last point of quality and safety check in the food delivery process.
- Participates in the assembly of patient trays to meet patient's request and diet order
- Verifies patient tray is correct utilizing the Double Patient Identifier process prior to leaving tray with the patient.
- Notifies appropriate nursing staff if patient has safety precautions for aspiration or any other precautionary safety needs
- Follows all precautions regarding isolation precautions in delivery of food to patients under isolation or any othe precautionary care
- Conducts all delivery activities with the highest level of customer service.
- Create positive interactions with all staff, patients and guests at every point of contact.
- Ensures tray and food are in proper order when delivering to the patient, validates with patient food is what patient ordered and expected.
- Promptly follows up if patient is not satisfied with food or items are missing
- Maintains knowledge of therapeutic diets and menu items to ensure patient's diet restrictions are adhered to.
- Acts as the last point of contact for quality and safety checks in the process of reviewing patient food order and patient dietary restrictions.
- Alerts appropriate person(s) if a food item is not appropriate for a patient's diet
- Stocks food supply areas on assigned patient floors as directed
- Cleans and sanitizes surfaces and equipment for room service as directed
- Stores and handles all food properly following the guidelines of Hazard Analysis & Critical Control Points (HACCP)
- Maintains clean work areas, including work surfaces, floors, walls and equipment in compliance with St.
- Charles Health System standards and Oregon Food Sanitation standards
- Provides support to other areas of food services as directed by manager, supervisor or coordinator, as needed
- Deliver customer service to both internal and external customers in a manner that promotes goodwill, is timely, efficient and accurate
- Supports the vision, mission and values of the organization in all respects.
- Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
- Provides and maintains a safe environment for caregivers, patients and guests.
- Conducts all activities with the highest standards of professionalism and confidentiality.
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This listing is sourced directly from St. Charles Health System's careers page and normalized into a canonical job model.