Lime
Operations Associate
Louisville, KY
Sponsorship not specifiedDetected 35 days ago
SQLData VisualizationStakeholder ManagementExcelCommunicationMentoringWarehouse Management System
About the role
- A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership.
- As an Operations Associate, you will enhance our fleet, coordinate our teams in the warehouse and in the field, and be the local eyes and ears on the ground to understand the local needs of our riders.
- You will tackle challenges along our operational journey from the moment a vehicle arrives in our warehouse, until a customer ends their ride.
Responsibilities
- Warehouse Management: Manage day-to-day warehouse operations and mechanic staff across multiple shifts. This includes managing workforce schedules (including temps), planning staffing needs, resolving attendance and timesheet discrepancies
- Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicle
- Drive efficiency of the in-warehouse and out-of-warehouse operations by setting quality metrics that will enable you to track the performance and efficiency of the team and associated processes while ensuring accountability of the team to meet daily targets
- Drive warehouse safety, compliance, and efficiency by implementing strict quality processes and ensuring team adherence to daily targets across the region
- Operational Excellence: Optimize warehouse layout, workflows, and processes to maximise efficiency and reduce bottlenecks.
- Partner cross-functionally on operations projects that result in identifying expansion opportunities within your region(s)
- Provide complaint management and customer incidents investigation support
- Partner with the local Government Relations representative to manage key Legal, Regulatory and Safety issues
- That's why we're dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences.
Compensation
- The base salary range listed reflects what Lime reasonably expects to offer for this role, with the final base salary determined by objective factors such as the candidate's location and relevant skills and experience.
Benefits
- Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.
- Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.
- Grit and an entrepreneurial spirit with the ability to work in an ambiguous environment
- Familiarity with Excel and Google Sheets (Tableau & SQL knowledge would be a bonus) with the ability to navigate and draw inference from data
Company info
- Maintain positive relationships between customers, regulators/city officials, employees, and Lime management
- U.S. Based Position - What We Offer:
Equal opportunity
- Equal Opportunity Employer.
- If you require a reasonable accommodation during the application or hiring process, please email recruiting-operations@li.me for assistance.
This listing is sourced directly from Lime's careers page and normalized into a canonical job model.