Centerstone

Centerstone

Intake Coordinator - Cohen Clinics

Jacksonville, Florida · Full-time

Sponsorship not specified$51k-$71kDetected 5 days ago
Customer SupportEHR/EMRPublic HealthCommunicationAdaptabilityOrganizational Skills

About the role

  • Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives.
  • Come talk to us about joining the Centerstone team!

Responsibilities

  • Performs and documents patient's screenings, psychological assessments, progress and referrals for service members, veterans and military family members.
  • Collaborates with clinical team to perform risk management and crisis intervention services as necessary.
  • Develops network of trusted contacts within organizations in which to refer and coordinate care.
  • Collaborates and coordinates with the caregiver, physician, clinic director, case management and all other disciplines to provide the best care to patients as needed.
  • Consults with service providers and community partners on resource-related issues.
  • Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees.

Requirements

  • Master's Degree in Social Work, Sociology, Psychology or related field required.
  • Years of Experience
  • Two or more years in a customer service focused environment required.
  • 1+ year's behavioral health experience required; 3+ years preferred. 2+ years in a customer service focused environment.
  • One or more year's behavioral health experience required; three years preferred.

Nice to have

  • 3+ years preferred.
  • 2+ years in a customer service focused environment.
  • three years preferred.
  • Military background or prior experience in serving the military community and/or veteran administrative organizations preferred.

Skills

  • Effectively communicate via written, verbal, in person and virtual methods.
  • Knowledge of and experience working with local social service, public health, and VSO organizations and resources.
  • Understanding of a range of treatment modalities to include child, couples, and family treatment is preferred.
  • Ability to establish and maintain effective working relationships.
  • Ability to maintain confidentiality.
  • Excellent written and oral communication skills.
  • Must be highly organized, detail oriented, and reliable.
  • Capacity for flexibility and adaptability in different work situations.
  • Ability to work well with diverse populations.
  • Strong consultative abilities and conflict-resolution skills.
  • Compliance requirement for annual completion of KPI forms
  • Outstanding organizational, interpersonal and communication skills

Compensation

  • $50,700.00--$71,100.00

Benefits

  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Continuing education opportunities

Company info

  • A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Equal opportunity

  • Centerstone is an equal opportunity employer.

This listing is sourced directly from Centerstone's careers page and normalized into a canonical job model.