Pie Insurance
Senior Claims Learning & Development Specialist
United States · Senior
Sponsorship not specified$100k-$125kDetected 61 days ago
ComplianceVendor ManagementOnboardingLeadershipCommunicationCollaborationPublic Speaking
About the role
- We leverage technology to transform how small businesses buy and experience commercial insurance.
- All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process.
- By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.
Nice to have
- Adapt training delivery methods based on learner feedback and performance data to maximize retention and application.
- Facilitate knowledge-sharing sessions and best practice forums among claims team members.
- Coach and mentor new claim adjusters through their onboarding journey, including claim trainees.
- Track and analyze key performance indicators related to training effectiveness such as adjuster proficiency levels, quality scores, and time to productivity for new hires.
- Conduct training needs analyses to determine solutions to talent gaps.
- Ensure all training materials comply with regulatory requirements, data privacy standards, and company policies.
- Regularly review and update resources reflecting process changes and industry developments.
- Engage with subject matter experts across Claims Operations, Regulatory Compliance, Managed Care, and Vendor Management to ensure training content reflects current processes and best practices.
Compensation
- Competitive cash compensation
- When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.
Benefits
- A piece of the pie (in the form of equity)
- Comprehensive health plans
- Generous parental and caregiver leave
Equal opportunity
- Pie Insurance is an equal opportunity employer.
Visa & Work Authorization
- xual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic
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This listing is sourced directly from Pie Insurance's careers page and normalized into a canonical job model.