Axalta
Performance Manager
US-FL-Remote
Sponsorship not specifiedDetected 30 days ago
SalesforceExcelCustomer SupportCommunicationProblem SolvingPublic SpeakingMicrosoft OfficeSharePoint
About the role
- We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
- This is a remote based role in the Florida and requires the ability to travel >50%.
- Working with a high sense of urgency, the Performance Manager demonstrates ownership and accountability to foster the customer's long-term success by ensuring that all elements of the agreement are delivered.
Responsibilities
- Provides high-level of dedicated customer support with frequent face-to-face visits.
- Performs shop audits to ensure that Axalta's equipment is in good working condition, Axalta products are used correctly, and standard operating procedures (SOP's) are in compliance.
- Manages budget for each center and ensures monthly costs are within allotted parameters.
- Works closely with the servicing distribution partner (jobber) to ensure proper support and inventory levels are maintained.
- Maintains an organized communication approach with a regular call schedule and clearly documents customer interactions in Salesforce (SFDC) and follows-up on issues in a timely manner.
- Involves local Axalta teams and engages the appropriate resources for additional support when necessary
- Job Requirements: An experienced sales professional with Automotive Refinish background and a strong track of successful customer support.
- Disciplined and able to perform effectively in unstructured and autonomous conditions
- Competent Office365 skills (Word, Excel, PowerPoint) to create reports, presentations, pivot tables, etc. to provide data-driven recommendations
- We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
Requirements
- Minimum of 3-5 years of Automotive Refinish industry experience
- Must be willing and able to travel > 50% of the time
- Valid Driver's License required
Nice to have
- Bachelor's degree preferred but not required
- Preferred Skills:
Skills
- Strong knowledge of repair shop operations as well as distribution fundamentals
- Working knowledge of Axalta's core (APL) product lines
- Strong technical aptitude and problem solving
- Presents oneself in professional manner to all levels of the customer and internally
- Ability to embrace the culture of both the customer and Axalta
Compensation
- Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year.
Company info
- Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions.
- We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes.
- Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific.
- Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year.
- All hiring decisions involve human oversight and review.
- Recruitment Fraud Alert: We take candidate safety seriously.
- If you believe you've encountered a fraudulent job posting claiming to represent our company, please include a link or screenshot and report it to TA-Support-Center@axalta.com.
- 4 - Sales Workers (EEO-1 Job Categories-United States of America)
- Acts as primary point of contact for identified customers and builds strong, collaborative relationships.
- Uses technology (SharePoint, Salesforce, Office365, etc.) to further individual productivity and enhance communication with team and customers
This listing is sourced directly from Axalta's careers page and normalized into a canonical job model.