Prenuvo

Prenuvo

Patient Liaison

North Vancouver, British Columbia, Canada

No sponsorship$20k-$25kDetected 12 days ago
RESTA/B TestingCustomer SupportPatient CareCommunicationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

  • Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast).
  • As our patients walk into the clinic, you will be the welcoming face of our clinic, embodying a cheerful, professional, and polished demeanor at all times.
  • This role is perfect for someone with a natural talent for customer service, a compassionate outlook, and exceptional attention to detail.

Responsibilities

  • Manage scheduling, cancellations, and rescheduling of appointments.
  • Efficiency: Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care.
  • Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize

Requirements

  • Verify patient identity, and required documentation.

Nice to have

  • Proven experience as a Receptionist, Front Office Representative, or similar role.
  • Key Competencies
  • Exceptional interpersonal and communication skills.
  • Attention to detail and a commitment to high standards of excellence.
  • Strong organizational skills and the ability to adapt to change.
  • Problem-solving and decision-making abilities.
  • Passion for patient care and creating memorable experiences.
  • The Patient Liaison position requires individuals to stand for extended periods to ensure outstanding in-clinic patient care and experience.

Compensation

  • $20k-$25k

Benefits

  • An avenue to make a positive impact on people's lives and their health
  • We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
  • Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
  • We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
  • Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms.
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work.

Company info

  • At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".
  • We are looking for a Patient Liaison to join our incredible organization at a newly opening North Vancouver clinic. As our patients walk into the clinic, you will be the welcoming face of our clinic, embodying a cheerful, professional, and polished demeanor at all times. This role is perfect for someone with a natural talent for customer service, a compassionate outlook, and exceptional attention to detail.
  • Our clinics are open up to seven (7) days a week, and the role may require a flexible schedule, including weekdays, weeknights, and weekends. As this is a fully on-site position with a home base in the North Vancouver office. The ideal candidate will be within 45 minutes commuting distance to North Vancouver. Additionally, as needed, the Patient Liaison will need to cover shifts at the Vancouver site located at 39 Nelson St.
  • This role does not provide visa sponsorship. Applicants must be legally authorized to work in Canada at the time of hire and must not require employer sponsorship for a work visa (current or future).
  • At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care.
  • Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".
  • We are looking for a Patient Liaison to join our incredible organization at a newly opening North Vancouver clinic.
  • Our clinics are open up to seven (7) days a week, and the role may require a flexible schedule, including weekdays, weeknights, and weekends.
  • As this is a fully on-site position with a home base in the North Vancouver office.
  • The ideal candidate will be within 45 minutes commuting distance to North Vancouver.
  • Additionally, as needed, the Patient Liaison will need to cover shifts at the Vancouver site located at 39 Nelson St.

Visa & Work Authorization

  • This role does not provide visa sponsorship.
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This listing is sourced directly from Prenuvo's careers page and normalized into a canonical job model.