AfterShip
TikTok Shop Growth Consultant
Seattle · Exec · Contract
Sponsorship not specifiedDetected 1 day ago
Agentic AIA/B TestingProduct StrategyCustomer SupportShopify
About the role
- AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide.
- Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr.
- Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team.
Responsibilities
- Own day-to-day onboarding execution for pilot merchants through a 6-8 week TikTok Shop launch and scale sprint.
- Support early affiliate activation workflows, including creator matching and campaign setup basics where relevant.
- Run weekly merchant check-ins, track blockers, escalate product and integration issues, and maintain launch trackers.
- Document repeatable onboarding and growth playbooks that can later be productized or scaled through agency/TSP partners.
- AfterShip builds a documented playbook that can be reused for future merchants and eventually scaled through automation, AI agents, or agency/TSP partners.
- Ideally has worked at TikTok Shop as an AM, or at a leading TSP/TikTok Shop Partner as an AM or operations lead.
- Merchant-facing, operationally strong, detail-oriented, and able to create clean process documentation.
- Please let us know if you require any support, and we'll work with you to meet your needs.
- Our hiring process uses AI to help with initial resume screening and to support interview note-taking.
Requirements
- Thrive & Grow: There's no ceiling to what you can achieve or learn here.
Nice to have
- Hands-on experience in TikTok Shop seller operations, DTC operations, or TSP/agency operations.
- Strong familiarity with TikTok Shop Seller Center and Shopify.
- Comfortable with catalog, listing, PDP optimization, and launch readiness workflows.
- Familiarity with affiliate and creator operations.
- Comfortable working with Product to turn operational insights into product features.
- North America-based preferred
- bilingual capability is preferred but not required.
Compensation
- Competitive compensation
Benefits
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Annual learning & wellness benefit
- Monthly book perk
- With flexible hours depending on your time zone, you'll be able to have a schedule that fits your working style and the requirements of your role.
- Remote-first/hybrid-flexible work setups
- In-office lunch and commuter benefits for those located in our hub locations
- Flexible Work Setup: We're a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations.
Company info
- AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
- AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
- AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
- Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
- AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape.
- Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
- AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout.
- By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
- Squatch, and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
- The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
- Your Mission:
Equal opportunity
- equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
- We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
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This listing is sourced directly from AfterShip's careers page and normalized into a canonical job model.