Redis
Customer Marketing Manager
United States · Contract
Sponsorship not specified$95k-$110kDetected 12 days ago
RedisSalesforceCustomer SuccessLeadershipCommunicationPublic Speaking
About the role
- We're creating a faster world with simpler experiences.
- You will define new approaches, challenge conventional tactics, and ensure customer voice shapes how we position and sell.
- Redis is committed to a diverse and inclusive work environment where all employees' differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work.
Responsibilities
- Own and maintain the master database of customer references, including referenceability status, preferences, engagement history, and measurable business outcomes
- Build and scale a high-impact customer content library, including case studies, executive-ready presentations, video testimonials, and other sales-enablement assets
- drive measurable engagement across marketing and field programs
- Partner closely with sales leadership, enablement, product management, customer success, and marketing to execute coordinated, cross-functional initiatives
- Proven ability to lead cross-functional initiatives from concept through execution with measurable outcomes
- Expand the size, diversity, and strategic value of Redis' customer reference base; drive measurable engagement across marketing and field programs
- As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners.
- We strive to create a workplace where every voice is heard, and every idea is respected.
Nice to have
- background in IT infrastructure, data platforms, or developer-focused technology strongly preferred
- 3+ years of customer marketing experience in B2B SaaS
Compensation
- The estimated gross base annual salary range for this role is $95,000 - $110,000 per year in New York, California, Washington, Colorado, and Rhode Island.
- Salary history is not used in compensation package decisions.
Benefits
- Competitive salaries and equity grants
- Unlimited time off to promote a healthy work-life balance
- H/D/V coverage along with 401K, FSA, and commuter benefits
- Home internet & phone stipend
- Learning and development opportunities
- This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan.
Company info
- We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business-whether you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. You in?
- Why would you love this job?
- Your objective: put customers at the center of every story, message, and program we bring to market.
- This role is not program support, it is ownership. You will design, build, and scale a customer marketing engine that elevates real-world impact and makes customer success a primary proof point of Redis' value. You will define new approaches, challenge conventional tactics, and ensure customer voice shapes how we position and sell.
- We're Redis.
- We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business-whether you're building it, telling its story, or selling it to our 10,000+ worldwide customers.
- This role is not program support, it is ownership.
- You will design, build, and scale a customer marketing engine that elevates real-world impact and makes customer success a primary proof point of Redis' value.
- We are looking for a leader with a demonstrated ability to drive complex, cross-functional initiatives and build durable relationships, not only with customers, but also with sales, customer success, and executive stakeholders across the company.
- The right candidate understands how to create mutual value.
- You will position Redis as a strategic partner while elevating customers as heroes within their own organizations.
- Our culture is what makes Redis a fun and rewarding place to work.
This listing is sourced directly from Redis's careers page and normalized into a canonical job model.