DCH Health Care Authority
ED Registrar - NMC
Northport, AL, US
Sponsorship not specifiedDetected 30 days ago
ComplianceHIPAAEHR/EMRPatient CareCommunicationProblem SolvingAdaptabilityOrganizational Skills
About the role
- Overview The ED Registrar is responsible for the efficient and accurate pre-admission and admission processes for patients entering the emergency department.
- This role requires polished communication skills, both verbal and written, and a strong focus on creating a patient-centered environment.
- The Registrar must handle urgent situations with efficiency and care, ensuring a smooth and positive experience for all patients.
Responsibilities
- Maintain accurate and confidential patient records, ensuring compliance with hospital policies and legal requirements.
- Obtain and manage appropriate forms to maintain Joint Commission compliance.
- Handle high-pressure situations with composure, providing support and assistance to patients and families during emergencies or stressful situations.
- Be prepared to respond to various emergency situations, including coordinating with other departments and adjusting procedures as necessary to support patient care and safety.
- Ensure effective communication and coordination with nursing staff to address their needs and support patient care
- Maintain a high standard of professionalism and ethical behavior.
- Professionalism: Maintain a high standard of professionalism and ethical behavior.
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
Requirements
- Sedentary work involves sitting most of the time Must be able to perform the duties with or without reasonable accommodation.
- Familiarity with HIPAA regulations and other privacy and confidentiality guidelines
- Provide clear explanations to patients and families about the registration process, what to expect during their visit, and any follow-up actions required.
- High School Diploma or GED 1-2 years of experience in a healthcare setting is preferred Experience in a customer-facing role, demonstrating strong interpersonal and communication skills
Nice to have
- Associate (CHAA) Certified Revenue Cycle Specialist (CRCR) Other Skills Preferred:
Skills
- Excellent verbal and written communication skills to interact effectively with patients, families, and healthcare professionals.
- Ability to address and resolve patient concerns and issues effectively.
- Attention to Detail: High level of accuracy in data entry and handling patient information.
- Organizational
- Problem-Solving
- WORKING CONDITIONS Work Context Empathy and Compassion: Ability to provide supportive and empathetic care to our patients.
- Utilize various technologies and tools effectively, including patient management systems, communication devices, and diagnostic equipment.
Benefits
- Work with leaders and other departments to make improvements to patient care and the health system.
- Monitor and maintain the accuracy and security of patient data in the electronic health record (EHR) system, including regular audits to ensure data integrity.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Must adhere to all DCH Health System policies and procedures.
- Proficient with electronic health record (EHR) systems and other healthcare software; familiarity with medical terminology is a plus.
- Obtain appropriate signatures, copy and/or scan all identification and healthcare coverage presented, and document reasons if this information is not attainable.
- Collaborate with physicians, nurses, and other healthcare professionals to facilitate a smooth patient flow through the emergency department, ensuring timely and accurate processing of admissions.
- Offer support to patients and their families in navigating the healthcare system, including assisting with the scheduling of follow-up appointments and connecting with social services if needed.
Company info
- Communicate effectively both orally and in writing with patients, physicians, hospital-based personnel, and other customers.
- Provide out-of-pocket estimates for self-pay patients when federally mandated.
Apply directly at DCH Health Care Authority →Create a free account for alerts like thisView DCH Health Care Authority immigration profile
This listing is sourced directly from DCH Health Care Authority's careers page and normalized into a canonical job model.