Branch Metrics

Branch Metrics

Senior AI DevOps & Reliability Engineer

Remote - Vancouver, Canada · Senior

Sponsorship not specifiedDetected 18 hours ago
PythonGoBashGitSQLNoSQLAWSKubernetesTerraformCI/CDGitHub ActionsDevOpsIncident ResponseLeadership

About the role

  • From click to conversion, we make growth measurable.
  • We take pride in making meaningful investments in our team's health, wealth, and growth so individuals can thrive as we scale.
  • Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we're big enough to matter, small enough for you to make a real impact.

Responsibilities

  • Design and expand deployment automation, advancing the org toward on-demand and continuous production releases
  • Design and improve dev, staging, and on-demand environments across teams, spun up per branch or PR and torn down after
  • Build with AI, not just alongside it: develop delivery agents, Claude Code skills, and automation that set the standard for how the org uses AI in DevOps
  • Partner with engineering teams on alerting and SLO practices
  • Partner with engineering teams on the operational practices that keep their services healthy at high volume
  • mentor engineers, build team capability
  • Own the DORA metrics framework (lead time, deployment frequency, change failure rate, MTTR)
  • Partner with engineering teams on alerting and SLO practices; runbooks and incident response are owned by the engineering teams themselves
  • Embed with an assigned eng team day-to-day on infrastructure, deployment, and reliability work; mentor engineers, build team capability
  • Own the DORA metrics framework (lead time, deployment frequency, change failure rate, MTTR); establish baselines, mature measurement over time

Requirements

  • Proven CI/CD architecture experience: pipelines, quality gates, release automation
  • Experience with GitHub Actions (or similar CI/CD tooling) for automated, repeatable deployments
  • Experience managing SQL and NoSQL datastores at high volume
  • Working knowledge of observability stacks

Nice to have

  • 7+ years in DevOps, platform, or infrastructure engineering, ideally in fast-scaling environments
  • Strong hands-on Kubernetes and AWS experience
  • Deep IaC experience (Terraform and/or CloudFormation), able to set IaC standards for other teams

Compensation

  • Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above.
  • This role additionally includes a 10% annual bonus tied to company goals.
  • The salary range provided represents base compensation and does not include potential equity, which is available for qualifying positions.

Benefits

  • If you're excited by the grit of building, rapid learning, and shaping the future of customer growth, you'll find your place here.

Company info

  • Branch is the leading provider of engagement and performance mobile SaaS solutions for growth-focused teams, trusted to maximize the value of their evolving digital strategies.
  • The Branch platform provides a seamless experience across paid and organic, on all channels and platforms, online and offline, to eliminate friction and drive valuable action at the moments of highest intent.
  • With Branch, businesses gain accurate mobile measurement and insights into user interactions, enabling them to drive conversions, engagement, and more intelligent marketing spend.
  • Branch is an award-winning employer headquartered in Mountain View, CA.
  • World-class brands like Instacart, Western Union, NBCUniversal, Zocdoc and Sephora acquire users, retain customers and drive more conversions with Branch.
  • Candidate Privacy Information:
  • At Branch, we power every touchpoint with links that work and insights that prove it.

Equal opportunity

  • Branch is an equal opportunity employer.

Visa & Work Authorization

  • This role does not qualify for relocation or visa sponsorship.

This listing is sourced directly from Branch Metrics's careers page and normalized into a canonical job model.