Branch Metrics
Senior AI DevOps & Reliability Engineer
Remote - Vancouver, Canada · Senior
Sponsorship not specifiedDetected 18 hours ago
PythonGoBashGitSQLNoSQLAWSKubernetesTerraformCI/CDGitHub ActionsDevOpsIncident ResponseLeadership
About the role
- From click to conversion, we make growth measurable.
- We take pride in making meaningful investments in our team's health, wealth, and growth so individuals can thrive as we scale.
- Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we're big enough to matter, small enough for you to make a real impact.
Responsibilities
- Design and expand deployment automation, advancing the org toward on-demand and continuous production releases
- Design and improve dev, staging, and on-demand environments across teams, spun up per branch or PR and torn down after
- Build with AI, not just alongside it: develop delivery agents, Claude Code skills, and automation that set the standard for how the org uses AI in DevOps
- Partner with engineering teams on alerting and SLO practices
- Partner with engineering teams on the operational practices that keep their services healthy at high volume
- mentor engineers, build team capability
- Own the DORA metrics framework (lead time, deployment frequency, change failure rate, MTTR)
- Partner with engineering teams on alerting and SLO practices; runbooks and incident response are owned by the engineering teams themselves
- Embed with an assigned eng team day-to-day on infrastructure, deployment, and reliability work; mentor engineers, build team capability
- Own the DORA metrics framework (lead time, deployment frequency, change failure rate, MTTR); establish baselines, mature measurement over time
Requirements
- Proven CI/CD architecture experience: pipelines, quality gates, release automation
- Experience with GitHub Actions (or similar CI/CD tooling) for automated, repeatable deployments
- Experience managing SQL and NoSQL datastores at high volume
- Working knowledge of observability stacks
Nice to have
- 7+ years in DevOps, platform, or infrastructure engineering, ideally in fast-scaling environments
- Strong hands-on Kubernetes and AWS experience
- Deep IaC experience (Terraform and/or CloudFormation), able to set IaC standards for other teams
Compensation
- Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above.
- This role additionally includes a 10% annual bonus tied to company goals.
- The salary range provided represents base compensation and does not include potential equity, which is available for qualifying positions.
Benefits
- If you're excited by the grit of building, rapid learning, and shaping the future of customer growth, you'll find your place here.
Company info
- Branch is the leading provider of engagement and performance mobile SaaS solutions for growth-focused teams, trusted to maximize the value of their evolving digital strategies.
- The Branch platform provides a seamless experience across paid and organic, on all channels and platforms, online and offline, to eliminate friction and drive valuable action at the moments of highest intent.
- With Branch, businesses gain accurate mobile measurement and insights into user interactions, enabling them to drive conversions, engagement, and more intelligent marketing spend.
- Branch is an award-winning employer headquartered in Mountain View, CA.
- World-class brands like Instacart, Western Union, NBCUniversal, Zocdoc and Sephora acquire users, retain customers and drive more conversions with Branch.
- Candidate Privacy Information:
- At Branch, we power every touchpoint with links that work and insights that prove it.
Equal opportunity
- Branch is an equal opportunity employer.
Visa & Work Authorization
- This role does not qualify for relocation or visa sponsorship.
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This listing is sourced directly from Branch Metrics's careers page and normalized into a canonical job model.