Niantic
Live Operations Manager
CA - Canada; US - United States
Sponsorship not specified$91k-$140kDetected 25 days ago
A/B TestingContent CalendarsExcelPerformance ManagementCadenceCommunication
About the role
- You are a self-motivated team player who is passionate about delivering flawless and exciting content in game and is prepared to roll up your sleeves and work with team members around the world.
- Together, these strengths have fueled Scopely's position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue.
Responsibilities
- Deliver on a complete Live Ops content calendar, including events, seasonal content, community activations, and engagement-driving features for a new game title
- Collaborate cross-functionally with Game Design, Product, Analytics, Community, Customer Relations, QA, Art, and Engineering teams to achieve Scopely goals (e.g., economy tuning, live ops design, maintenance) and ensure engaging new content and events are delivered to the highest quality
- Work closely with the Analytics team to perform extensive game performance reviews, A/B tests, cohort trends, engagement funnels, and identify areas of opportunity to improve retention and participation KPIs
- Monitor and optimize key business metrics including DAU, retention, session length, event participation, social engagement, and event completion rates against business targets
- Analyze player sentiment, behavioural trends, and event performance to support player excitement, collection goals, and long-term content cadence
- Perform competitor analysis and be up to date with industry trends, market benchmarks, and emerging best practices
Requirements
- Proven track record of delivering results in player engagement on market leading products, preferably RPG or collection RPG titles
- Experience with A/B testing initiatives to maximize feature KPIs
- Strong understanding of player motivations, retention systems, reward psychology, and event-driven engagement loops, with a passion for creating fun, compelling and addictive user experiences.
- Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com.
Nice to have
- Strong excel / spreadsheet skills
- familiarity with analytics and Live Ops tooling via schema tables is a plus
- Self-motivated, entrepreneurial, creative and analytical.
- BA/BS degree preferred
Skills
- Base pay offered may vary depending on job-related knowledge, skills, and experience.
Compensation
- For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below.
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