Suno
Director, Trust & Safety
San Francisco · Director
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About the role
- Govern AI-assisted decisioning: model-assisted enforcement pipelines, human-in-the-loop thresholds, appeals architecture, and audit accountability for automated actions.
- Run the operational layer of music rights enforcement: rights-matching abuse patterns, impersonation and copyright workflows, in close partnership with Legal.
- Represent Trust & Safety to executive leadership with clear metrics and honest tradeoffs.
Responsibilities
- Build and lead the T&S team, including enforcement operations, policy, vendor programs, quality management, and training.
- Partner with Legal to translate regulatory regimes (DSA, OSA and emerging AI-content rules) into tooling, process and measurable operational readiness.
- Experience building or governing model-assisted enforcement with human-in-the-loop design and audit accountability.
- Own enforcement economics end-to-end: cost per decision, precision and recall tradeoffs at volume, automation rate targets, queue design, and the vendor versus in-house mix.
- Own the BPO relationship and every Trust & Safety vendor partnership: selection, contract negotiation support, capacity strategy, quality accountability, and the decision of what stays outsourced versus moves in-house
Requirements
- Generation volume grows faster than any human review model can, so we focus on building enforcement systems that scale with the platform, hold it to a high degree of accuracy, and know exactly what decisions costs.
Nice to have
- Music, media or IP-adjacent platform experience and fluency in rights-matching abuse patterns.
- Direct exposure to DSA, OSA or emerging AI-content regulatory regimes as operational requirements.
- Suno is proud to be an Equal Opportunity Employer.
Benefits
- The annual salary range for this role is $195,200 - $256,200 + target equity + benefits (including medical, dental, vision, and 401k)
Company info
- We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music.
Equal opportunity
- Equal Opportunity Employer.
This listing is sourced directly from Suno's careers page and normalized into a canonical job model.