Abercrombie & Fitch

Abercrombie & Fitch

IT Service Desk Specialist (Third Shift)

Columbus, Ohio

Sponsorship not specifiedDetected 2 days ago
iOSAndroidExcelCustomer SupportCommunicationProblem SolvingMentoringMicrosoft Office

About the role

  • Service Desk Specialists engage with Abercrombie associates located throughout the world utilizing phone, email, chat, and remote communication technologies to provide service.
  • This position is for our Third Shift and will require overnight and weekend work.
  • Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

Responsibilities

  • Provide Tier 1 technical support to corporate, distribution, and retail store associates for basic software and hardware troubleshooting

Compensation

  • Annual companywide review process
  • Work from anywhere (Mondays and Fridays are "work from anywhere" days for most roles and six work from anywhere weeks per year)

Benefits

  • As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
  • A&F Co. is committed to providing competitive and comprehensive benefits that align with our company's culture and values, but most importantly - with you!
  • Incentive bonus program
  • Flexible spending accounts
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Paid parental and adoption leave
  • Access to fertility and adoption benefits through Carrot
  • Access to mental health and wellness app, Headspace
  • Paid Caregiver Leave
  • Mobile Stipend
  • Paid time off and one paid volunteer day per year, allowing you to give back to your community

Company info

  • Opportunities for career advancement, we believe in promoting from within
  • Global team of people who will celebrate you for being YOU!

Equal opportunity

  • IS AN EQUAL OPPORTUNITY EMPLOYER.

This listing is sourced directly from Abercrombie & Fitch's careers page and normalized into a canonical job model.