Abercrombie & Fitch
IT Service Desk Specialist (Third Shift)
Columbus, Ohio
Sponsorship not specifiedDetected 2 days ago
iOSAndroidExcelCustomer SupportCommunicationProblem SolvingMentoringMicrosoft Office
About the role
- Service Desk Specialists engage with Abercrombie associates located throughout the world utilizing phone, email, chat, and remote communication technologies to provide service.
- This position is for our Third Shift and will require overnight and weekend work.
- Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
Responsibilities
- Provide Tier 1 technical support to corporate, distribution, and retail store associates for basic software and hardware troubleshooting
Compensation
- Annual companywide review process
- Work from anywhere (Mondays and Fridays are "work from anywhere" days for most roles and six work from anywhere weeks per year)
Benefits
- As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
- A&F Co. is committed to providing competitive and comprehensive benefits that align with our company's culture and values, but most importantly - with you!
- Incentive bonus program
- Flexible spending accounts
- Medical, dental and vision insurance
- Life and disability insurance
- Paid parental and adoption leave
- Access to fertility and adoption benefits through Carrot
- Access to mental health and wellness app, Headspace
- Paid Caregiver Leave
- Mobile Stipend
- Paid time off and one paid volunteer day per year, allowing you to give back to your community
Company info
- Opportunities for career advancement, we believe in promoting from within
- Global team of people who will celebrate you for being YOU!
Equal opportunity
- IS AN EQUAL OPPORTUNITY EMPLOYER.
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This listing is sourced directly from Abercrombie & Fitch's careers page and normalized into a canonical job model.