Walden Security
Quality Manager - Washington, D.C.
Washington, District of Columbia, United States
Sponsorship not specified$85k-$95kDetected 28 days ago
CybersecuritySOC OperationsExcelCustomer SupportCommunicationAdaptabilityMicrosoft Office
About the role
- Summary The Quality Manager is responsible for overseeing and maintaining quality assurance and compliance programs to ensure contractual, operational, and regulatory standards are consistently met across all assigned sites.
- Supervisory Responsibilities This position has no supervisory responsibilities.
- Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations using English language.
Responsibilities
- Develop, implement, and maintain inspection and audit processes based on contractual requirements, operational standards, and company policies.
- Perform site evaluations and prepare detailed written reports outlining findings, trends, deficiencies, and corrective actions.
- Support internal and external audits, validation processes, and client reviews by maintaining accurate records and quality documentation.
- Collaborate with management teams to develop process improvements and implement best practices that enhance operational quality and contract performance.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Minimum high school diploma or equivalent required.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations using English language.
- Ability to write routine reports, business correspondence, and procedure manuals.
- Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
- Ability to apply concepts as fractions, percentages, ratios, and proportions to practical situations.
- Ability to apply concepts of basic algebra and geometry.
- Verify personnel qualifications and ensure all required certifications, licenses, and documentation remain accurate and current.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum high school diploma or equivalent required. Some college education or business classes desirable.
- Minimum of two (2) years of experience in quality assurance, inspections, compliance monitoring, and field supervision. Civilian law enforcement, military law enforcement, or federal security operations preferred.
- Language Skills
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations using English language. Ability to write routine reports, business correspondence, and procedure manuals. Ability to effectively present information in one-on-one and small group situations, respond to questions from groups of managers, clients, customers, other employees of the organization and the general public.
- Mathematical Skills
- Ability to calculate figures and amounts such as discounts, interest, commissions and percentages. Ability to apply concepts as fractions, percentages, ratios, and proportions to practical situations. Ability to apply concepts of basic algebra and geometry.
- Reasoning Ability
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Computer Skills
Nice to have
- Minimum of two (2) years of experience in quality assurance, inspections, compliance monitoring, and field supervision.
- Civilian law enforcement, military law enforcement, or federal security operations preferred.
Compensation
- $85,000 - $95,000 USD
Equal opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
- $85,000 - $95,000 USD
- We offer every employee - from executive managers to administrative support to security professionals - unique and generous benefits, as well as opportunities for career growth.
- So if you're ready to embark on a meaningful career with one of the nation's most dynamic and fastest growing security companies, apply with Walden Security today.
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This listing is sourced directly from Walden Security's careers page and normalized into a canonical job model.