LiveRamp
Sr Customer Success Manager - Tech Partnerships
New York · Senior
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About the role
- Accordingly, the on-target earnings (OTE) range for this role is approximately $129,000 to $160,200, assuming achievement of target performance goals.
Responsibilities
- Serve as the primary post-sale relationship owner for a portfolio of high-value technology platform partners, driving product adoption, renewals, and net revenue retention.
- Develop and execute joint success plans with each partner, aligning LiveRamp capabilities to their product, go-to-market, and customer objectives over 6, 12, and 18 months.
- Lead strategic business reviews and executive check-ins, translating platform performance, usage trends, and measurement results into clear recommendations and roadmaps.
- Orchestrate cross-functional resources (Product, Solutions, Support, Legal, and Commercial) to remove blockers, accelerate integrations, and ensure timely delivery of partner commitments.
Requirements
- Strong understanding of digital advertising or marketing technology ecosystems (e.g., DSPs, SSPs, CDPs, clean rooms, cloud data warehouses, or measurement platforms).
- Experience working with technical stakeholders and products, including comfort discussing APIs, integrations, data flows, and platform configuration at a high level.
- Exceptional communication skills, including the ability to synthesize complex topics into clear narratives and presentations tailored to different audiences.
- Bachelor's degree or equivalent practical experience.
Skills
- Experience working directly with technology partnerships, ecosystems, or strategic alliances in a B2B SaaS environment.
- Prior experience at or working closely with adtech/martech platforms such as DSPs, SSPs, DMPs, CDPs, or measurement/attribution providers.
- Background working in a highly matrixed, global organization with distributed teams and stakeholders.
- The approximate annual base salary range is $107,500 to $133,500.
- This is a hybrid, 2 days a week in-office position in New York City.
Compensation
- The approximate annual base salary range is $107,500 to $133,500.
- Savings: Our 401K matching plan-1:1 match up to 6% of salary-helps you plan ahead.
Benefits
- Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
- Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives.
- Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Company info
- LiveRamp's mission is to connect data in ways that matter, and doing so starts with our people.
- We know that inspired teams enlist people from a blend of backgrounds and experiences.
- And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong.
- Connecting LiveRampers to new ideas and one another is one of our guiding principles-one that informs how we hire, train, and grow our global team across nine countries and four continents.
- Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.
- Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
- We use automated decision systems (ADS) as part of our recruitment and hiring process.
- If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know.
- We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.
- To all recruitment agencies:
- LiveRamp does not accept agency resumes.
- LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status.
- To all recruitment agencies: LiveRamp does not accept agency resumes.
- Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location.
Equal opportunity
- LiveRamp is an affirmative action and
This listing is sourced directly from LiveRamp's careers page and normalized into a canonical job model.