Iherb
Principal Engineer - AI Platform
Home Office, CA · Principal
Sponsorship not specified$204k-$260kDetected 11 days ago
Distributed SystemsCode ReviewGitCI/CDMachine LearningData EngineeringData ScienceLLMsRAGAgentic AIMLOpsExcelLogisticsVendor ManagementTest AutomationResearchLeadershipCommunicationMentoringMicrosoft Office
About the role
- The Principal Engineer operates at the intersection of deep technical execution and broad organizational influence.
- This role will resolve the hardest architectural questions, set the AI-native engineering bar, and ensure that iHerb's platform decisions compound over time rather than accumulate debt.
- Coordinate with the Personalization team to define clear boundaries between the GenAI product layer and existing ML personalization infrastructure.
Responsibilities
- Set and enforce technical standards for the AI Platform team; drive architecture reviews and model quality reviews.
- Drive the hardest cross-cutting technical decisions across multiple teams and shared platform services.
- Lead the build of the shared AI platform layer consumed by all AI product features and reusable by internal business teams.
- Hands-on contributor: build production AI systems, write proofs of concept, and validate architecture through working software.
- Communication and influence: able to write clear architecture documents, present to technical and non-technical audiences, and build consensus without formal authority.
Requirements
- Generally requires a minimum of 10+ years of software engineering experience, with a significant portion at senior, staff, or principal IC level.
- Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
- GenAI in production is required
- High degree of accuracy and attention to detail
- Excellent organization skills and ability to multi-task
- The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.
- While performing the duties of this job, the Team Member is regularly required to talk and hear.
Nice to have
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Skills
- Represent engineering in cross-functional conversations with product, data science, security, and infrastructure.
- Feed architectural decisions into the shared knowledge base so institutional knowledge compounds across the organization.
- Establish and evolve iHerb's AI-driven SDLC golden path: shared standards, Claude Code skills, guardrails, and automation patterns.
- Knowledge, Skills and Abilities:
Compensation
- The expected salary range for this role is $204,000.00 - $260,000.00 USD.
- The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.
Benefits
- The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.
Company info
- Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.
- Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.
- Member may occasionally lift or move office products and supplies up to 25 pounds.
- Proper lifting techniques required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- For A Better You
- At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone.
- As a team member, we'll empower you to live this promise each day as you make a truly global impact in your career.
- We constantly strive for innovation, while transforming and improving the online shopping experience for our customers.
- We believe that individually we are incredible, but when we come together, our growth is infinite.
- In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.
- Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what's expected, turning challenge into change.
- If you're ready for it, we want you to join our team.
- Get started now.
Equal opportunity
- iHerb is an Equal Opportunity employer.
This listing is sourced directly from Iherb's careers page and normalized into a canonical job model.