Guggenheim Securities
Network Voice Engineer
New York · Senior
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About the role
- Guggenheim is seeking an exceptional Senior Network Voice Engineer to join its Platform Services team.
- Reporting to the Director, Network Services, this person will join a highly collaborative & dynamic team responsible for voice, network & collaboration systems.
- In addition to technical skills, the ideal candidate will demonstrate a commitment to delivering unified superior user experience.
Responsibilities
- The Network Voice Engineer role presents an opportunity to join a team designing and implementing cutting edge technology in support of an enterprise-wide digital transformation.
- Guggenheim Securities Platform Services team provides critical IT services and technology which enable the firm to deliver value to our clients while supporting business expansion.
- Direct Routing design and deployment
- Design & programming of auto attendants, call queues, dial plans, hunt groups, etc
- Turret hardware support: Pulse, iQ/MAX Edge, and softphone/Unigy Soft Client deployments
- Deployment, operation, and lifecycle support of audiovisual systems across the firms conference rooms, huddle spaces, boardrooms, and event/town-hall spaces
- Serve as Tier 2/3 escalation for AV incidents; own root-cause analysis and permanent fixes
Requirements
- Hands-on experience with IPC Unigy / Unigy 360 turret systems
- Proficiency with Unigy Management System (UMS) for provisioning, configuration, and administration
- Experience with IPC Nexus and Media Manager for session border and media handling
- Familiarity with IPC Connexus cloud connectivity services
- Experience with ITIL principles using Service Now
Compensation
- Annual base salary of $150,000.
- The base salary range represents the low and high end of the anticipated base salary range for this position.
- The range listed reflects base salary only, and the total compensation package may include other components such as incentive compensation.
Benefits
- Monitor room health, track asset inventory, develop preventive-maintenance schedules
Company info
- Guggenheim Securities is the investment banking and capital markets business of Guggenheim Partners, a global investment and advisory firm. Guggenheim Securities offers services that fall into four broad categories: Advisory, Financing, Sales and Trading, and Research. Guggenheim Securities is headquartered in New York, with additional offices in Chicago, Boston, Atlanta, San Francisco, and Houston.
- For more information, please visit GuggenheimSecurities.com, follow us on LinkedIn or contact us at GSLateralRecruiting@guggenheimpartners.com or 212.518.9200.
- Guggenheim Securities, LLC ("GS") does not accept unsolicited resumes or applications. GS considers any resume or application to be unsolicited if (a) received from an entity or individual without a current recruiting agreement with GS or (b) submitted to anyone at the firm other than through the process set forth in the recruiting agreement between GS and the submitting entity or individual, and GS will not pay a fee to any entity or individual for such submission.
- Guggenheim Securities is the investment banking and capital markets business of Guggenheim Partners, a global investment and advisory firm.
- Guggenheim Securities offers services that fall into four broad categories: Advisory, Financing, Sales and Trading, and Research.
- Guggenheim Securities is headquartered in New York, with additional offices in Chicago, Boston, Atlanta, San Francisco, and Houston.
- Guggenheim Securities, LLC ("GS") does not accept unsolicited resumes or applications.
- GS considers any resume or application to be unsolicited if (a) received from an entity or individual without a current recruiting agreement with GS or (b) submitted to anyone at the firm other than through the process set forth in the recruiting agreement between GS and the submitting entity or individual, and GS will not pay a fee to any entity or individual for such submission.
- Guggenheim Securities offers services that fall into four broad categories:
- Advisory, Financing, Sales and Trading, and Research.
This listing is sourced directly from Guggenheim Securities's careers page and normalized into a canonical job model.