Techwave Consulting Inc

Techwave Consulting Inc

App Support Engineer

GDC Financial District, IN

Sponsorship not specifiedDetected 26 days ago
SQLCRMExcelERP

About the role

  • Focuses on incident resolution, functional troubleshooting, and smooth handoffs between shifts.

Responsibilities

  • Perform functional and technical triage
  • Support access, configuration, and data issues
  • Validate data using SQL or reports
  • Support SaaS platform issues and vendor escalations
  • Document fixes and update knowledge base
  • App Support Engineer
  • Senior associate providing 1st‑shift L2/L3 application support for business platforms.

Nice to have

  • ○ Adobe AEM functional exposure
  • ○ Compliance or finance application experience
  • ○ Basic scripting or automation exposure
  • We ensure whoever is associated with the brand is being challenged at every step and is provided with all the necessary opportunities to excel in life.
  • Techwave is a leading global IT and engineering services and solutions company revolutionizing digital transformations.
  • Plus, we're a team of dreamers and doers who are pushing the boundaries of what's possible.

Skills

  • ✓ Application support experience (L2/L3)
  • ✓ SaaS platforms (HR / Finance / CRM / Marketing)
  • ✓ SQL querying and data validation
  • ✓ Understanding of integrations and batch processes
  • ✓ ServiceNow ticket handling

This listing is sourced directly from Techwave Consulting Inc's careers page and normalized into a canonical job model.