Techwave Consulting Inc
App Support Engineer
GDC Financial District, IN
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About the role
- Focuses on incident resolution, functional troubleshooting, and smooth handoffs between shifts.
Responsibilities
- Perform functional and technical triage
- Support access, configuration, and data issues
- Validate data using SQL or reports
- Support SaaS platform issues and vendor escalations
- Document fixes and update knowledge base
Nice to have
- ○ Adobe AEM functional exposure
- ○ Compliance or finance application experience
- ○ Basic scripting or automation exposure
- We ensure whoever is associated with the brand is being challenged at every step and is provided with all the necessary opportunities to excel in life.
- Techwave is a leading global IT and engineering services and solutions company revolutionizing digital transformations.
- Plus, we're a team of dreamers and doers who are pushing the boundaries of what's possible.
Skills
- ✓ Application support experience (L2/L3)
- ✓ SaaS platforms (HR / Finance / CRM / Marketing)
- ✓ SQL querying and data validation
- ✓ Understanding of integrations and batch processes
- ✓ ServiceNow ticket handling
Company info
- Techwave, we are always in an exercise to foster a culture of growth, and inclusivity.
- People are at the core of everything we do.
- Founded in 2004, headquartered in Houston, TX, USA, Techwave leverages its expertise in Digital Transformation, Enterprise Applications, and Engineering Services to enable businesses accelerate their growth.
This listing is sourced directly from Techwave Consulting Inc's careers page and normalized into a canonical job model.