Scout Motors
Lead, Facilities Management
Charlotte, North Carolina, United States
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About the role
- The role will influence diverse stakeholders and contribute to company objectives through facility strategies and programs that may impact the broader Administration function.
Responsibilities
- Establish and maintain facility service standards, governance routines, escalation paths, operating procedures, and performance expectations to support consistent service delivery across the portfolio.
- Oversee facility service categories, including building services, maintenance coordination, workplace support, waste and recycling, and other outsourced facility services.
- Lead CMMS and work-order governance for facility programs, using service-level, preventive-maintenance, backlog, and performance data to drive operational improvement.
- Lead selected facility improvement, space reconfiguration, tenant improvement, and small works initiatives from planning through implementation, coordinating internal stakeholders and external providers to minimize business disruption.
- Partner with Security, IT, HR, EHS, Procurement, Finance, Legal, Real Estate, Workplace Services, and site leadership to deliver integrated facility solutions, persuade diverse stakeholders, and support operational readiness.
- Lead governance and performance management of IFM providers and other external facility service partners.
- Develop scopes of work, service-level expectations, performance standards, and key performance indicators for facility contracts and service categories.
- Monitor provider performance through established metrics, scorecards, stakeholder feedback, and service reviews, exercising independent judgment to drive corrective action and continuous improvement where expectations are not met.
- Lead vendor onboarding, performance reviews, issue resolution, service recovery, and improvement initiatives to maintain reliable and effective facility operations.
- Partner with Procurement, Legal, and Finance on sourcing, contract development, renewals, commercial issues, and other activities supporting facility service-provider relationships.
Company info
- Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history.
- Respect for communities by creating a company that stands for its people and its customers.
- At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate.
This listing is sourced directly from Scout Motors's careers page and normalized into a canonical job model.