Centric Software
Atlassian Administrator & Platform SME
San Francisco, CA · Senior
Sponsorship not specifiedDetected 30 days ago
PythonBashLinuxJiraZendeskCommunicationProblem Solving
About the role
- Our story is one of rapid growth, bold ideas and extraordinary opportunities.
Responsibilities
- Serve as the lead administrator and subject matter expert for the entire Atlassian ecosystem.
- Architect, design, and implement highly complex and scalable Jira workflows, schemes, and custom fields.
- Lead the strategic evaluation and management of Atlassian Marketplace add-ons.
- Administer and optimize critical third-party tools, with advanced expertise in Exalate for robust data synchronization.
- Develop and enforce comprehensive documentation, standards, and governance policies.
- Lead major Atlassian upgrades, migrations, and infrastructure enhancements.
- Drive continuous improvement through automation and advanced configurations.
- We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products.
- Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
Requirements
- Utilize significant experience with Zendesk to architect and manage deep integrations with Atlassian, optimizing shared workflows.
- Extensive hands-on experience with third-party Atlassian Marketplace apps, specifically advanced configuration of Exalate.
- Strong experience with database administration and advanced SQL.
- Significant practical experience with Zendesk administration, including API integrations and workflow optimization, especially relating to Atlassian.
Nice to have
- Traits for This Role
- Atlassian Certified Professional (ACP) certifications are a strong plus.
- Proficiency with Linux and scripting (Bash, Python)
Company info
- We're here to challenge the status quo-and we're looking for brilliant people who want to do the same.
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This listing is sourced directly from Centric Software's careers page and normalized into a canonical job model.