Centric Software

Centric Software

Atlassian Administrator & Platform SME

San Francisco, CA · Senior

Sponsorship not specifiedDetected 30 days ago
PythonBashLinuxJiraZendeskCommunicationProblem Solving

About the role

  • Our story is one of rapid growth, bold ideas and extraordinary opportunities.

Responsibilities

  • Serve as the lead administrator and subject matter expert for the entire Atlassian ecosystem.
  • Architect, design, and implement highly complex and scalable Jira workflows, schemes, and custom fields.
  • Lead the strategic evaluation and management of Atlassian Marketplace add-ons.
  • Administer and optimize critical third-party tools, with advanced expertise in Exalate for robust data synchronization.
  • Develop and enforce comprehensive documentation, standards, and governance policies.
  • Lead major Atlassian upgrades, migrations, and infrastructure enhancements.
  • Drive continuous improvement through automation and advanced configurations.
  • We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products.
  • Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.

Requirements

  • Utilize significant experience with Zendesk to architect and manage deep integrations with Atlassian, optimizing shared workflows.
  • Extensive hands-on experience with third-party Atlassian Marketplace apps, specifically advanced configuration of Exalate.
  • Strong experience with database administration and advanced SQL.
  • Significant practical experience with Zendesk administration, including API integrations and workflow optimization, especially relating to Atlassian.

Nice to have

  • Traits for This Role
  • Atlassian Certified Professional (ACP) certifications are a strong plus.
  • Proficiency with Linux and scripting (Bash, Python)

Company info

  • We're here to challenge the status quo-and we're looking for brilliant people who want to do the same.

This listing is sourced directly from Centric Software's careers page and normalized into a canonical job model.