NeuraFlash, Part of Accenture

NeuraFlash, Part of Accenture

Salesforce Solution Architect, ITSM

Remote - Canada (Alberta, British Columbia, Ontario Only) · Senior

Sponsorship not specifiedDetected 20 days ago
AWSLLMsUX DesignProject ManagementSalesforceCustomer SupportLeadershipCommunicationCollaboration

Stay score

odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
  • We know that a perfect 9-5 isn't possible.

Requirements

  • 5+ years of project delivery experience with Salesforce, specifically with Service Cloud and Experience Cloud
  • 2+ years of project delivery experience with Salesforce, specifically with Data Cloud and Agentforce
  • 3+ Years leading and implementing with other ITSM platforms including ServiceNow
  • Background experience in ITSM/ITIL methodologies
  • Experience leading multiple Salesforce Project deployments including release and multi-environment management, integration to legacy systems using Salesforce APIs, and requiring original code development
  • Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, project management expertise and process methodology
  • Experience leading Enterprise Service Cloud projects - including ground-up Service and Sales Cloud deployments
  • Proven ability to successfully juggle multiple projects, deliverables and deadlines simultaneously
  • So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.

Nice to have

  • Preferred Skills:

Skills

  • Expertise providing solution architecture on Salesforce Experience Cloud
  • Salesforce certifications in Service Cloud and Experience Cloud
  • Ability to understand and assess how business processes can be improved using Salesforce
  • B.S. in Computer Science, Engineering, or similar technical degree or equivalent experience
  • Provide industry best practices and serve as a trusted client advisor
  • Facilitate business process reviews to identify customer requirements and processes
  • Leverage Salesforce technology including ITSM, Experience Cloud, and Service Cloud
  • Manage all aspects of projects and customer communications
  • Deliver customer end user training and documentation
  • Oversee and be accountable for the successful completion of all aspects of assigned projects

Company info

  • Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce.
  • We are proud to be creating the future of generative AI and AI agents.
  • Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation.
Apply directly at NeuraFlash, Part of Accenture →Create a free account for alerts like thisView NeuraFlash, Part of Accenture immigration profile

This listing is sourced directly from NeuraFlash, Part of Accenture's careers page and normalized into a canonical job model.