Asurion

Asurion

Lead Retail Sales Technician (Electronic Repair Expert)

UBIF OH - Cincinnati - 4450 Eastgate S Dr

Sponsorship not specifiedDetected 13 days ago
Supply ChainInventory ManagementCustomer SupportLeadership

About the role

  • We started with cellphone insurance-remember when losing your phone was the worst?
  • Now, we handle everything from tablets to video doorbells.
  • With loads of experts and a top-notch supply chain, we've helped millions.

Responsibilities

  • $19 per hour + earn unlimited sales and repair incentives. (Real-life - Lead Retail Technicians earn on average $627/month on top of their base pay!)
  • Starting Pay: $19 per hour + earn unlimited sales and repair incentives. (Real-life - Lead Retail Technicians earn on average $627/month on top of their base pay!)
  • Maintain high standards by overseeing service-level agreements for repair turnaround times and ensuring all work orders are addressed by the end of each day.

Requirements

  • Previous experience in customer service or retail sales in a supervisory position - at least 1 year.
  • Previous experience with product service support or technology repair with inventory management skills - at least 6 months.
  • Ability to quickly adapt in an ever-changing environment.

Nice to have

  • High school diploma or equivalent (preferred not required).

Skills

  • Showcase your tech skills by diagnosing and repairing all electronic devices, ensuring best in class quality in every fix.
  • Balance different front and back of house responsibilities

Compensation

  • Starting Pay: $19 per hour + earn unlimited sales and repair incentives. (Real-life – Lead Retail Technicians earn on average $627/month on top of their base pay!)

Benefits

  • As a Lead Tech, you'll have access to ongoing training, and professional development opportunities to elevate your career and support your goals - that includes tuition reimbursement.
  • Benefits that take care of you: A comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Company info

  • A natural ability to connect with customers, making them feel heard, valued, and cared for.
  • At Asurion, we're all about making tech less scary and more useful.

This listing is sourced directly from Asurion's careers page and normalized into a canonical job model.