Bigcommerce
Senior Manager, Infrastructure Engineering
Austin, TX · Senior
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About the role
- We also consider internal equity to help ensure fair and consistent pay practices across our teams.
- Details will be shared during the hiring process.
- If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.
Responsibilities
- Own execution of the platform and infrastructure roadmap for the team, translating broader infrastructure strategy into concrete quarterly priorities
- Lead the team's continued shift toward cloud-native, containerized, and orchestrated environments (e.g., Kubernetes, infrastructure-as-code)
- Ensure core infrastructure, data, and messaging layers are built and operated to support global scale, performance, and availability targets
- Drive developer productivity initiatives that reduce friction and cycle time across build, test, deploy, and observability workflows
- Partner with security and platform architecture peers to ensure infrastructure decisions support reliability, availability, and security without sacrificing developer velocity
- Manage a team of infrastructure/platform engineers, holding clear ownership of strategic areas of the codebase and technical roadmap
- Coach, mentor, and grow engineers and technical leads, building a sustainable talent pipeline within the team
- Partner with Talent Acquisition to attract, hire, and retain top-tier infrastructure engineering talent
- Manage performance, deliver regular and constructive feedback, and set clear goals aligned to business and team objectives
- Represent engineering needs, constraints, and contributions to product, sales, and other cross-functional partners
Requirements
- 8+ years of professional infrastructure engineering experience and 5+ years professional software engineering experience including 4+ years directly managing engineers
- Proven expertise in cloud-native and platform architecture, including containerization, orchestration (e.g., Kubernetes), and infrastructure-as-code
- Experience with backend and/or frontend development in Ruby on Rails, PHP, Python, Golang, Scala, Java, or similar languages
- Working knowledge of relational database systems and external service integrations
- Experience operating within Agile methodologies (Scrum, XP, or Kanban)
- Demonstrated ability to influence and align cross-functional and distributed stakeholders across multiple geographies
- Strong bias for action with a track record of driving complex, ambiguous initiatives from concept through production
- Bachelor's or Master's degree in Computer Science, Engineering, or equivalent practical experience
- Track record of on-time, on-budget delivery with satisfied technical and business stakeholders
Nice to have
- Prior experience in infrastructure, platform, or SaaS engineering environments strongly preferred
Skills
- Welcome to the Agentic Commerce Era
- growing their businesses.
Compensation
- $211,000 - $291,000
- Compensation Transparency
- The national base salary range for this role is posted above in this job post.
- Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location.
- We also consider internal equity to help ensure fair and consistent pay practices across our teams.
- Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies.
Benefits
- Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies.
- We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.
Company info
- Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem.
- We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role.
- If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.
- At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community.
- We are committed to creating an inclusive and accessible hiring experience for all candidates.
Visa & Work Authorization
- solicit money to complete visa requirements as part of a job offer.
This listing is sourced directly from Bigcommerce's careers page and normalized into a canonical job model.