Masterapp Labs

Masterapp Labs

Technical Product Manager (CAPPS)

Austin, Texas, USA · contract, third party

Sponsorship not specifiedDetected 47 days ago
SQLAccessibilityProduct ManagementProject ManagementNegotiationProcurementContract ManagementCustomer SupportResearchLeadershipCommunicationPublic Speaking

About the role

  • The CPA Work includes, but is not limited to, the following: Performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program.
  • Responsible for the CAPPS Program Vision and Strategy, which includes but is not limited to: Defining and evolving the product’s long term strategy, ensuring it aligns with the State of Texas goals and technical realities.
  • Translating high-level business objectives into clear technical product roadmaps.

Responsibilities

  • Working closely with Fiscal Management’s contract managers to identify gaps and optimize contract processes.
  • Overseeing and/or assisting with technical oversight and support related to, but not limited to, SLAs, system monitoring, environment analysis, hardware/software evaluation, network troubleshooting, migration paths, coding standards, security standards, compare reports, application change management review, and batch scheduling review.
  • research of products and services, planning activities, drafting and reviewing documents for use in solicitations, providing technical input for purposes of developing guidelines for evaluating the developed technical specifications, and serving as a technical advisor providing input to CPA’s teams during the evaluation and negotiation phases.
  • Understanding system design, APIs, data flows, and platform constraints well enough to make informed decisions.
  • Ensuring that the long-term roadmap for systems, data, and platforms supports CPA business goals as the application service provider for the CAPPS Program.
  • Ensuring that guidelines for solution designs, integration patterns, security, cloud usage, and technical best practices are followed.

Requirements

  • 8 Required Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes.
  • 5 Required Experience with user role segregation of duties (SoD) in multi-tenant software applications.

Skills

  • PathLock that include:
  • User Access Review (UAR), Single Sign-On (SSO), Data Masking and A360.

Compensation

  • Assisting and participating in the annual IT control audits related to the CAPPS Central applications.
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