Dialpad
Revenue Operations Manager, Downmarket
Austin, US
Sponsorship not specifiedDetected 19 days ago
Agentic AISalesForecastingCommunication
About the role
- This role focuses on velocity, conversion optimization, and forecasting discipline in shorter-cycle environments.
- This position reports to our Director of Business Operations and is hybrid, based in either our Austin or Tempe office.
Responsibilities
- Create clear standards for when deals advance, reset, or exit the pipeline.
- Own forecast methodology and call discipline across segments.
- Lead or co-lead weekly forecast calls with Sales leadership.
- Design and run pipeline councils by segment.
Nice to have
- Stage-to-stage conversion.
- Forecast accuracy.
- Ensure leaders understand why deals slip - not just that they did.
Skills
- 7-10 years of total professional experience.
- 4-6+ years in Sales Operations, Revenue Operations, or GTM Strategy.
- Experience supporting Direct Sales Teams and/or Channel organizations.
- SaaS experience strongly preferred.
- Strong analytical mindset with the ability to turn data into decisions.
- Excellent executive communication - written, verbal, and storytelling.
- Ability to influence senior stakeholders without formal authority.
- About Dialpad
- Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital.
- Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve.
- Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.
- Being a Dialer
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