Accorhotel

Director of Residences

Los Angeles, CA, United States · Director

Sponsorship not specified$110k-$120kDetected 1 day ago

Project ManagementForecastingCommunication

About the role

At Fairmont, our passion is to connect our guests to the very best of our destinations.
From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features.
Add engaging service, and the result is an unforgettable guest experience.

As Director of Residences at Fairmont Century Plaza, you will lead the homeowner experience, from pre-move-in preparations to ensuring exceptional residential living.
Opportunity to develop your talent and grow within your property and across the world!
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Bachelor's degree in hospitality management, Business Administration, Real Estate Management, or a related field.
Minimum of 7-10 years of progressive senior management experience within ultra-luxury residential, high-end hospitality operations (5-star hotels/resorts), or private club management.
Direct experience with luxury residential, serviced apartments, or high-end private club management.
In-depth knowledge of the local luxury real estate market, competitive landscape, and leading luxury service providers in Los Angeles.
Proficiency in [Spanish, French, Mandarin] to cater to the region's diverse community.

Continuously evaluate and refine service delivery to ensure consistent excellence and anticipate homeowner needs.
Manage vendor contracts and monitor service performance.
Support recruitment, onboarding and staff development initiatives.
Conduct regular property inspections and ensure the community is maintained to the highest standards.
Assist in the preparation and administration of the Association's annual operating and reserve budgets.
Assist with assessment collections and owner account inquiries as needed.
Support reserve planning and capital project budgeting.
Prepare and analyze financial reports, making data-driven decisions to enhance efficiency and profitability.
Assist with elections, member communications and implementation of Board directives.
Comprehensive understanding of Homeowners Association (HOA) governance, condominium association management, and relevant legal frameworks.

We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
Competitive Health Benefit Package within 30 days of employment
Cell Phone Usage Reimbursement

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America

This listing is sourced directly from Accorhotel's careers page and normalized into a canonical job model.