Spotlight Sports Group

Account Manager - New York

New York-Hybrid · Senior

Sponsorship not specified$30k-$60kDetected 216 days ago

Project ManagementExcelLogisticsLeadershipCommunicationMentoring

About the role

You'll be the execution engine for TikTok Shop accounts, working directly under a Senior Account Manager.
Early on, you'll focus on execution and account operations.
As you demonstrate judgment, reliability, and ownership, your scope will expand into growth initiatives, client leadership, and strategy-with a clear path to Senior Account Manager typically within 6-12 months for strong performers.

Build and maintain 30-60-90 day plans for each client
Manage tickets and issues, chase dependencies, and keep all stakeholders aligned and on timeline.
Own day-to-day Seller Center hygiene: PDP checks (titles, attributes, images), catalog updates, and compliance follow-ups.
Support troubleshooting for approvals or policy issues by organizing evidence, timelines, and escalation documentation.
Build and maintain 30-60-90 day plans for each client; update owners, timelines, and success metrics weekly.
Partner with Media and Analytics on dashboards, UTM hygiene, and weekly performance readouts (GMV, CTR, CVR, AOV, refunds).
Maintain source-of-truth documentation in Notion: trackers, risk logs, promo calendars, and asset libraries.
Perform QA checks before delivery (accuracy, links, pricing, promo eligibility, compliance).

You have a strong familiarity with beauty and cosmetic brands.
You have high agency and enjoy taking ownership without needing constant direction.

1-7+ years in e-commerce, marketplaces, digital marketing, consulting, or client-facing operations (agency experience a plus).

Proficiency in Google Sheets/Excel; comfort working with dashboards and basic analysis (filters, pivots, lookups).
Excellent written and verbal communication with a strong service mindset.
task tracking, timelines, stakeholder coordination.
Strong bonus: experience with TikTok Shop, Seller Center, or marketplace operations.
High autonomy and real ownership from day one-no micromanagement.
Direct exposure to top-tier brands and the fastest-growing corner of e-commerce.
A growth-first culture that rewards builders, not seat-warmers.
Mentorship from Senior AMs and leadership with a clear, merit-based growth path.
Competitive compensation, performance upside, and flexible/hybrid work (location dependent).

Clear, merit-based path to Senior Account Manager, with increasing responsibility, influence, and compensation as your scope grows.

You'll help translate strategy into action, keep projects moving, maintain shop health, and deliver consistent, high-quality execution across teams.
TikTok Shop Execution & Health
Monitor and report account-health metrics (e.g., Late Dispatch Rate, Valid Tracking Rate, cancellations/refunds) and flag risks early.

This listing is sourced directly from Spotlight Sports Group's careers page and normalized into a canonical job model.