Engineering Manager, Core Infrastructure

New York, NY

Sponsorship not specified$219k-$260kDetected 36 days ago

Full-Stack DevelopmentAWSKubernetesDatadogDevOpsSite Reliability EngineeringIncident ResponseComplianceLogisticsHIPAALeadership

About the role

Advance Ro's reliability, observability, and disaster recovery posture through better operational practices, clearer readiness expectations, incident learning, and resilient infrastructure patterns.
Strong technical judgment across production infrastructure systems such as AWS, Kubernetes, serverless/Lambda architectures, Cloudflare or edge infrastructure, observability platforms like Datadog, and infrastructure-as-code tools such as Pulumi or Terraform.

Lead and develop a Core Infrastructure team responsible for production-critical systems and foundational engineering capabilities.
Own execution across the team's portfolio: clarify priorities, sequence work, manage tradeoffs, and ensure high-quality delivery.
Improve Ro's infrastructure operating model by making ownership clearer, reducing recurring support burden, and converting operational pain into durable system improvements.
Partner with Product Engineering, Cyber, Data Infrastructure, and Infrastructure leadership to ensure Core Infrastructure work improves reliability, velocity, compliance, unit economics, and the systems that help patients access and stay engaged in care.
Create a high-context, high-trust team environment with clear expectations, strong feedback/accountability loops, and space for engineers to do their best work.
We're building a new system.
One designed from scratch for the digital age.
At Ro, technology isn't just a function… It's core to how we deliver care.
Build and ship quickly with tight feedback loops and real-world impact
Own systems end-to-end, from architecture to production performance

Ability to convert ambiguous or recurring infrastructure problems into clear plans, scoped engineering work, and measurable outcomes.

Experience operating infrastructure in regulated environments is a plus, especially where reliability, security, auditability, and HIPAA-adjacent considerations shape technical decisions.

Experience leading infrastructure, platform, SRE, DevOps, backend, or production engineering teams in a cloud-native environment.

The target base salary for this position ranges from $219,300 to $260,000, in addition to a competitive equity and benefits package (as applicable).

Join Tech @ Ro to build the future of healthcare, from the ground up!
At Ro, we believe that when people achieve their health goals, they can achieve their life goals.
The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn't built to do that.
We've built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.
Experience improving operational systems such as on-call health, incident response, service ownership, reliability practices, disaster recovery readiness, documentation, and production support workflows.

This listing is sourced directly from Ro's careers page and normalized into a canonical job model.