Wastequip
Service Manager
Jurupa Valley, CA · Staff+
Sponsorship not specified$120k-$135kDetected 30 days ago
ExcelERPCadenceLeadershipCommunicationProblem Solving
About the role
- This role is responsible for owning the full-service business, including team leadership, operational execution, customer satisfaction, and financial performance.
- Salary Range: $120,000 - $135,000 (Based on experience).
- But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors.
Responsibilities
- Lead, coach, and develop service technicians and support staff
- Build a high-accountability, performance-driven culture
- Create a work environment focused on respect, engagement, and retention
- Own service revenue, labor utilization, and profitability targets
- Establish and maintain a daily and weekly operating cadence to track performance
- Partner closely with the parts team to:
- Actively manage backorders and open work orders to completion
Requirements
- 5+ years of leadership experience in service, maintenance, or heavy-duty equipment
- Strong knowledge of heavy-duty trucks, refuse equipment, or similar industry
- Experience managing financial results (revenue, cost, profitability)
- Experience with ERP systems and Microsoft Excel
- Clean driving record and ability to travel as needed
- Proven ability to lead teams and drive operational performance
Skills
- leadership and communication skills
- Ability to operate in a fast-paced, high-accountability environment
- Strong problem-solving and decision-making skills
- Customer-first mindset with a focus on results
- Language Requirement:
- Must be fluent in English (speaking, reading, and writing)
- Bilingual English/Spanish strongly preferred
Compensation
- $120,000 - $135,000 (Based on experience).
- Develop and execute the annual operating plan
Benefits
- 2 Medical Plan Options
- Base HSA (High Deductible) and Buy-Up
- Health Savings Account (HSA)
- 2 Dental Plan Options
- Base Dental and Buy-Up Dental Plans
- Vision Insurance
- Flexible Spending Accounts (FSA's)
- Health Care FSA
- Dependent Care FSA
- Company Paid Base Life Insurance
- Company Paid Disability Insurance
- Short-Term Disability (STD) and Base Long-Term Disability (LTD)
Company info
- Drive growth in service sales across existing and new customers
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This listing is sourced directly from Wastequip's careers page and normalized into a canonical job model.