Invoca
Director, Product Design
Remote - California, Bay Area · Director
Sponsorship not specified$225k-$255kDetected 46 days ago
ReactUX ResearchDesign SystemsProduct StrategyResearchLeadership
About the role
- This is a player/coach role, and we mean that without qualification.
- You'll do both in the same week, sometimes the same day.
- You won't be a step in a product manager's process, you'll be a peer to product and engineering leadership, generating ideas and opportunities that shape where the product goes next.
Responsibilities
- design-forward PMs and tech leads are increasingly taking ownership of prototyping and design decisions for small- to mid-scale initiatives, which means our design team's highest leverage is on the hardest, most open-ended platform problems.
- Establish and evolve the design language, interaction patterns, and AI-native paradigms that define how Invoca looks, feels, and works
- designing in code where it's faster, partnering directly with engineers on implementation, and closing the gap between design intent and shipped product
- Set and uphold the quality bar across every surface of the platform; review work consistently, and don't let inconsistent or middling design ship
- Partner with PMs and tech leads to build design fluency across the broader product org. Not every design decision will run through your team, and you'll help ensure the people making those decisions are equipped to make them well
- rituals, critique culture, design ops, tooling and the integration of AI-assisted workflows that keep the team's velocity matched to the pace of AI-accelerated engineering
- Partner closely with Product Management & Engineering leadership as a peer voice in shaping strategy, prioritization, and roadmap
- 10+ years of product design experience, with 4+ years leading and managing other product designers in a B2B SaaS or enterprise software environment.
- A portfolio that demonstrates exceptional craft across visual design, interaction design, and systems thinking, with clear examples of complex platform work, not just marketing sites or consumer one-offs.
- Genuine comfort operating at the boundary of design and front-end development: whether that's designing in code, working alongside engineers in the codebase, or building a model for how design handoff works in a world with UX engineers and AI-assisted implementation.
Requirements
- You've also figured out how to use AI to accelerate synthesis and pattern-finding across qualitative data, and you have a point of view on where it helps and where it doesn't.
Compensation
- Salary, Benefits, & Perks:
Benefits
- Flexible Time Off - We encourage a healthy work-life balance.
- Our flexible paid time off policy allows you to recharge and take time away as needed.
- Health Benefits - Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family.
- Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
- Stock Options - All employees are invited to share in Invoca's success through stock options.
- Mental Health Program - Well-being support on a broad range of issues is available through our SpringHealth program.
- Paid Family Leave - Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
- Paid Medical Leave - Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
- InVacation - As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
- Wellness Subsidy - We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
- Target Base Salary $225,000-$255,000 / plus bonus potential
- At Invoca, all new hires in the U.S. receive benefits starting on day one of employment.
Company info
- About Invoca
- Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth.
- With 400+ employees, 2,000+ customers, and $100M+ in revenue, we're building the category-defining platform for AI-driven conversation intelligence - and we're hiring the people who will shape what enterprise software looks like in the AI era.
- We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
- We are proud to be an equal-opportunity workplace.
- Lead user research and discovery on the hardest, most ambiguous platform problems: get in front of customers, synthesize what they're actually trying to do, and translate insight into product opportunity.
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status
This listing is sourced directly from Invoca's careers page and normalized into a canonical job model.