The Hartford

The Hartford

Sales Support Team Lead

Wayne, PA

Sponsorship not specified$65k-$85kDetected 1 day ago
SalesforceLeadershipCommunicationProblem SolvingMentoring

About the role

  • As AST responsibilities continue to expand, this role provides centralized oversight of workflows, strengthens service consistency, and ensures ownership of team initiatives and development efforts.

Responsibilities

  • Training & Development: Lead onboarding and ongoing training (Salesforce and internal tools)
  • Project Leadership: Drive execution of key projects, initiatives, and process improvements
  • Leadership Support: Act as a backup to the ASC Manager
  • support hiring, onboarding, and development
  • Ability to manage workflows and drive execution

Requirements

  • Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.

Nice to have

  • 3+ years of ASC, client service, or related operational experience
  • Strong performance record with service quality and accuracy
  • Experience mentoring or training peers preferred
  • Strong communication, organization, and problem-solving skills
  • Proficiency in Salesforce and advisor support tools
  • Series 7 license strongly preferred (or willingness to obtain)
  • Series 63 license strongly preferred (or willingness to obtain)
  • Improved service consistency and faster response times

Compensation

  • The listed annualized base pay range is primarily based on analysis of similar positions in the external market.
  • Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.
  • The base pay is just one component of The Hartford's total compensation package for employees.
  • Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
  • $65,000 - $85,000

Benefits

  • Team Coordination: Align team priorities, manage coverage, and maintain internal resources
  • About Us | Our Culture | What It's Like to Work Here | Perks & Benefits

Equal opportunity

  • Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
  • Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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This listing is sourced directly from The Hartford's careers page and normalized into a canonical job model.