Autodesk

Autodesk

Senior Conversation Designer

AMER - Canada - British Columbia - Remote, CA · Senior

Sponsorship not specifiedDetected 15 days ago
Computer VisionLLMsFigmaUX DesignDesign SystemsValuationResearchCommunicationCollaboration

About the role

  • Job Requisition ID # 26WD98470 L'affichage de poste en français suivra / The French job posting follows.
  • 26WD98470, Senior Conversation Designer Position Overview Shape the voice of AI at Autodesk.
  • It's a chance to define how an assistant should talk, reason out loud, and recover gracefully when it's wrong, inside the tools people trust to do their best work.

Responsibilities

  • Design and refine the conversational and agentic interaction patterns for the Autodesk Assistant, including reasoning visibility (chain-of-thought), action controls (cancel, retry, accept, undo), and citation and grounding experiences
  • Design the dialogue flows, conversation architecture, and turn-level behavior that shape how the Assistant responds, clarifies, and follows up
  • Design the error, repair, and fallback flows that keep a conversation useful when the model is uncertain or wrong
  • You'll partner with product, engineering, AI research, and the wider experience design team to ship conversational capabilities that hold up in real customer workflows
  • Contribute to the Autodesk Assistant pattern library, adopting shared patterns and helping evolve them rather than building one-off solutions
  • Solid grounding in human-centered design and conversation design, with a portfolio that shows conversational work you've shipped
  • You've designed conversational, agentic, or chat-based interaction patterns (for example: cancel/retry, undo, reasoning visibility, citations, or grounding), designing them to be reused across products rather than scripted once
  • You've designed generative AI experiences, including prototyping for edge cases, failure modes, and probabilistic outputs
  • As Senior Conversation Designer on the team behind the Autodesk Assistant, you'll design the conversations that millions of professionals have with AI while they design and make the world's buildings, products, and content.
  • Designers at Autodesk can think across the system, champion design ideas, collaborate with stakeholders, advocate for the customer, and deliver impactful data-driven designs.

Requirements

  • 4+ years of experience in conversation design, UX design, or a related field
  • You're at home in ambiguity, staying effective when the model is probabilistic, the requirements are evolving, and the right answer is something you have to find.
  • You're AI-native in how you work.

Nice to have

  • Experience designing for multi-agent workflows or tool-use orchestration
  • Familiarity with frameworks for evaluating AI experience quality (e.g. Minimum Trustworthiness, Transformative Value, or equivalent quality-gate models)
  • Experience designing within organizational AI governance principles (Trusted AI, Responsible AI, Ethical AI, or equivalent)
  • Concevoir les flux de dialogue, l'architecture conversationnelle et les comportements au niveau des tours de parole qui déterminent la manière dont l'Assistant répond, clarifie et assure le suivi
  • Contribuer à définir la voix, le ton et la personnalité de l'Assistant, ainsi que le comportement des invites système qui lui donnent vie de manière cohérente dans l'ensemble des produits Autodesk
  • Concevoir les flux d'erreur, de correction et de repli qui permettent de maintenir la pertinence d'une conversation lorsque le modèle est incertain ou erroné
  • Contribuez à la bibliothèque de modèles de l'Assistant Autodesk, en adoptant des modèles partagés et en contribuant à leur évolution plutôt qu'en créant des solutions ponctuelles
  • Définissez et suivez les indicateurs de qualité qui vous indiquent qu'une conversation a fonctionné (réussite de la tâche, confiance de l'utilisateur, reprise en douceur), et utilisez-les pour affiner l'expérience

Compensation

  • Light travel, 2-3 times per year, North America.
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This listing is sourced directly from Autodesk's careers page and normalized into a canonical job model.